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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Greetings SEO Members,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">If you encounter an issue with MobileCirc, there was an update a few weeks ago that is causing certain modules not to work.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Please follow the instructions included in the seo-tech listserv post we sent on February 13<sup>th</sup> below.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Michael Postlethwait<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Information Technology, IT Department<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">State Library of Ohio<br>
SEO Library Center<br>
40780 Marietta Road, Caldwell, Ohio 43724<br>
Phone:  740-783-5705; 1-877-552-4262<br>
Fax: 740-783-3203; 800-446-4804<br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://support.servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">support.servingeverohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">servingeveryohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://library.ohio.gov/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:1.0pt;color:#1F497D;mso-fareast-language:EN-ZW"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:white;mso-fareast-language:EN-ZW">[end]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><img border="0" width="96" height="99" style="width:1.0in;height:1.0312in" id="_x0000_i1042" src="cid:image003.jpg@01D5EB34.95E335A0"><o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="color:blue;mso-fareast-language:EN-ZW"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><a href="http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="_x0000_i1041" src="cid:image005.png@01D5EB34.95E335A0" alt="Description: Facebook logo - links to the State LIbrary of Ohio's facebook page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> 
</span></i></b><a href="https://twitter.com/seolibraryctr"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="_x0000_i1040" src="cid:image007.png@01D5EB34.95E335A0" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW">  </span></i></b><a href="http://library.ohio.gov/blog/"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="_x0000_i1039" src="cid:image009.jpg@01D5EB34.95E335A0" alt="Description: Blog logo - Links to the State Library of Ohio's blog"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></i></b><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></b><a href="http://pinterest.com/SEOLibraryCtr/"><b><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="_x0000_i1038" src="cid:image011.png@01D5EB34.95E335A0"></span></b></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW">  </span></b><a href="http://youtube.com/SEOLibrary"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Arial Unicode MS",sans-serif;color:white;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="_x0000_i1037" src="cid:image013.png@01D5EB34.95E335A0" alt="YouTube Videos"></span></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"><br>
</span></b><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://library.ohio.gov/state-librarian/share-your-story"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">Share Your Story</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">
 by telling us how a <br>
State Library service or resource helped <br>
you or your library.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><img border="0" width="154" height="154" style="width:1.6041in;height:1.6041in" id="_x0000_i1036" src="cid:image015.jpg@01D5EB34.95E335A0" alt="profile1"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#002E62;mso-fareast-language:EN-ZW"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Postlethwait, Michael <br>
<b>Sent:</b> Thursday, February 13, 2020 1:41 PM<br>
<b>To:</b> seo-tech@lists.oplin.org<br>
<b>Subject:</b> MobileCirc Update Issue - ACTION REQUIRED <o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><img border="0" width="600" height="100" style="width:6.25in;height:1.0416in" id="_x0000_i1025" src="cid:image001.jpg@01D5E269.B81ED710"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Greetings SEO Tech Staff,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">A recent update to MobileCirc has been causing some issues with certain wizards not being accessible (Inventory, Hold Shelf, etc…).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">SirsiDynix is aware of the issues and are working towards a solution, but if you want to regain full functionality today, you must do the following on your MobileCirc
 device:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Launch MobileCirc<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Go to Setup<o:p></o:p></span></li><ol style="margin-top:0in" start="1" type="a">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo3"><img border="0" width="334" height="299" style="width:3.4791in;height:3.1145in" id="Picture_x0020_9" src="cid:image017.jpg@01D5E273.350D7B10"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></li></ol>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Tap Change Institution and then Change Activation Key<o:p></o:p></span></li><ol style="margin-top:0in" start="1" type="a">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo3"><img border="0" width="334" height="274" style="width:3.4791in;height:2.8541in" id="Picture_x0020_10" src="cid:image019.jpg@01D5E273.350D7B10"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></li></ol>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Add
<b>/v1 </b>to the end of the Activation Key as shown in the picture below<o:p></o:p></span></li><ol style="margin-top:0in" start="1" type="a">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo3"><img border="0" width="326" height="297" style="width:3.3958in;height:3.0937in" id="Picture_x0020_11" src="cid:image020.jpg@01D5E273.350D7B10"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo3"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Tap Activate and Apply for the change to occur<o:p></o:p></span></li></ol>
</ol>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Once this new key is applied, you will have full functionality again.  If SirsiDynix must roll back the recent update, you may need to remove the
<b>/v1</b>, but we will notify everyone via the seo-tech listserv of any changes.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Thanks to everyone who reported this issue and please let us know if you have any trouble with this recommendation.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Michael Postlethwait<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Information Technology, IT Department<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">State Library of Ohio<br>
SEO Library Center<br>
40780 Marietta Road, Caldwell, Ohio 43724<br>
Phone:  740-783-5705; 1-877-552-4262<br>
Fax: 740-783-3203; 800-446-4804<br>
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</span></b><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://library.ohio.gov/state-librarian/share-your-story"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">Share Your Story</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">
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