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<p class="MsoNormal"><span style="font-size:14.0pt">Oplin recently made a change to the way patrons remove a block from their SMS TEXT messages<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Previous instruction were to (</span><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#363636;background:white">Have the patron text "HELP" to 877-675-4632 to remove a block)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#363636;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><i><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#363636;background:white">That has been changed<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#363636;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#363636;background:white">To remove a block now: Have the patron text
</span><b><u><span style="font-size:18.0pt;font-family:"Arial",sans-serif;color:#363636;background:white">UNSTOP</span></u></b><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#363636;background:white"> to 877-675-4632 to remove a block on
SMS TEXT messages<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#363636;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#363636;background:white">All directors should be receiving a weekly list of SMS users<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#363636;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#363636;background:white">The Oplin provided report details which users text messages went through ok and which ones did not go through successfully<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#363636;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt;font-family:"Arial",sans-serif;color:#363636;background:white">If you do not receive this list, please send Oplin a note with the email address that needs to be on file</span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="mso-element:para-border-div;border:none;border-bottom:solid windowtext 1.5pt;padding:0in 0in 1.0pt 0in">
<p class="MsoNormal" style="border:none;padding:0in"><span style="font-size:14.0pt">Below is the original email from Karl at Oplin:<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Courier New"">Good afternoon all,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Courier New"">Wanted to give everyone a heads up that the SMS vendor OPLIN uses to deliver text messages via
<a href="https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fsms.oplin.org%2F&data=04%7C01%7Cdwinland%40library.ohio.gov%7Cad73f93af14848505f1008d8ab70c423%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637447848112311466%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=Oc8Fo51pzgWp1dARkBASTa%2FnXkzHUmX4aYJBS1oZTHw%3D&reserved=0" target="_blank">
sms.oplin.org</a> has updated its keyword for removing a patron block from "help" to "unstop".<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Courier New"">Documentation at <a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Foplin.ohio.gov%2Fsms&data=04%7C01%7Cdwinland%40library.ohio.gov%7Cad73f93af14848505f1008d8ab70c423%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637447848112311466%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=bICGMTmg1mB2CdMgYoAD1R29l%2FkQxermjgIYn%2Bqk54w%3D&reserved=0" target="_blank">https://oplin.ohio.gov/sms</a>
has been updated to reflect this change. This keyword command is used to correct patron block errors MPSE0501 or DR001.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Courier New"">If you have any questions or issues, please let us know.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Courier New"">Happy Holidays!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Courier New""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Courier New"">Karl Jendretzky<br>
Technology Projects Manager</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Courier New"">Ohio Public Library Information Network<br>
(614) 728-1515<br>
<a href="mailto:karl@oplin.ohio.gov" target="_blank">karl@oplin.ohio.gov</a></span><o:p></o:p></p>
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<p class="MsoNormal" style="border:none;padding:0in"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Let us know if you have any questions<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496"><img border="0" width="152" height="158" style="width:1.5833in;height:1.6458in" id="Picture_x0020_1" src="cid:image001.jpg@01D6DDC9.CA7A8380"></span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62">Donald M Winland Jr<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">Infrastructure Specialist II
<o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><a href="https://www.youracclaim.com/badges/646728e0-086e-4371-a903-7e12be452454/public_url" target="_blank"><span style="color:blue">CISSP</span></a>,
CCNA, MCSA, MCSE, NETWORK+, A+</span></i><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif;color:#002E62">State Library of Ohio - SEO Service Center</span></b><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><br>
40780 Marietta Road, Caldwell, Ohio 43724<br>
Phone: 740-783-5705; 1-877-552-4262<br>
</span><span style="color:#1F497D"><a href="http://servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">servingeveryohioan.org</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://support.servingeveryohioan.org/"><span style="color:blue">support.servingeveryohioan.org</span></a></span><u><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://library.ohio.gov/seo"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">library.ohio.gov</span></a></span><u><span style="color:blue"><o:p></o:p></span></u></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="221" height="219" style="width:2.302in;height:2.2812in" id="Picture_x0020_2" src="cid:image002.jpg@01D6DDC9.CA7A8380" alt="don"><o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="230" height="40" style="width:2.3958in;height:.4166in" id="Picture_x0020_3" src="cid:image003.jpg@01D6DDC9.CA7A8380" alt="sigschool"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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