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<p class="MsoNormal"><img width="600" height="100" style="width:6.25in;height:1.0416in" id="Picture_x0020_10" src="cid:image001.jpg@01D6E42F.00DF2C30" alt="Text
Description automatically generated"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Greetings SEO Members,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The SEO Service Center is happy to bring curbside pickup capabilities to the SEO Libraries App. Click & Collect is a safe and convenient way for patrons to pick up “on-hold” items from your library using their smartphone. Patrons can
safely wait in their vehicle while a member of the staff brings the items out to them or they can grab their items from a designated space/area.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The SEO Libraries App is putting power into your patrons’ hands by allowing them to initiate a curbside pickup (Click & Collect) themselves, all from within the SEO Libraries mobile application. This new functionality gives patrons a choice
in how they interact with your staff. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt">Please visit our support site to view the SEO Libraries App: Click & Collect handout and promotional video:<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:15.0pt;text-indent:-.25in;mso-list:l0 level1 lfo2;background:white;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"inherit",serif;color:#333333"><a href="https://support.servingeveryohioan.org/index.php?pid=knowledgebase&cmd=viewentclient&id=349" target="_blank"><span style="color:#E21E3B;border:none windowtext 1.0pt;padding:0in;text-decoration:none">Click
& Collect / Curbside Handout (Word Document - Editable)</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:15.0pt;text-indent:-.25in;mso-list:l0 level1 lfo2;background:white;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol;color:#333333"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-size:12.0pt;font-family:"inherit",serif;color:#333333"><a href="https://support.servingeveryohioan.org/index.php?pid=knowledgebase&cmd=viewentclient&id=349" target="_blank"><span style="color:#256BC9;border:none windowtext 1.0pt;padding:0in;text-decoration:none">Click
& Collect / Curbside Promotional Video</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><i><span style="font-size:14.0pt">How do you request it?<o:p></o:p></span></i></b></p>
<p class="MsoNormal">If your library is interested in using Click & Collect in the SEO Libraries App, please submit a ticket to the IT Department and choose
<b>SEO Libraries App Click & Collect Request</b> in the “Type of Inquiry” drop-down:<o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><img border="0" width="330" height="303" style="width:3.4416in;height:3.1583in" id="_x0000_i1026" src="cid:image002.jpg@01D6E42F.00DF2C30"><o:p></o:p></p>
<p class="MsoNormal">Once submitted, the SEO staff will answer any of your questions and schedule a 1:1 meeting to communicate the necessary procedures to get
<i>Click & Collect</i> activated.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best regards,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Michael Postlethwait<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Information Technology, IT Department<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">State Library of Ohio<br>
SEO Service Center<br>
40780 Marietta Road, Caldwell, Ohio 43724<br>
Phone: 740-783-5705; 1-877-552-4262<br>
Fax: 740-783-3203; 800-446-4804<br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://support.servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">support.servingeverohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">servingeveryohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://library.ohio.gov/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:1.0pt;color:#1F497D;mso-fareast-language:EN-ZW"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:white;mso-fareast-language:EN-ZW">[end]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><img border="0" width="152" height="158" style="width:1.5833in;height:1.65in" id="Picture_x0020_1" src="cid:image003.jpg@01D6E42F.00DF2C30"><o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="color:blue;mso-fareast-language:EN-ZW"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><a href="http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.275in;height:.275in" id="Picture_x0020_2" src="cid:image004.png@01D6E42F.00DF2C30" alt="Description: Facebook logo - links to the State LIbrary of Ohio's facebook page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW">
</span></i></b><a href="https://twitter.com/seolibraryctr"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.275in;height:.275in" id="Picture_x0020_3" src="cid:image005.png@01D6E42F.00DF2C30" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></i></b><a href="http://library.ohio.gov/blog/"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="25" height="25" style="width:.2583in;height:.2583in" id="Picture_x0020_4" src="cid:image006.jpg@01D6E42F.00DF2C30" alt="Description: Blog logo - Links to the State Library of Ohio's blog"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></i></b><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></b><a href="http://pinterest.com/SEOLibraryCtr/"><b><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="25" height="25" style="width:.2583in;height:.2583in" id="Picture_x0020_5" src="cid:image007.png@01D6E42F.00DF2C30" alt="cid:image009.png@01CFFE98.4EA84B50"></span></b></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></b><a href="http://youtube.com/SEOLibrary"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Arial Unicode MS",serif;color:white;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.275in;height:.275in" id="Picture_x0020_6" src="cid:image008.png@01D6E42F.00DF2C30" alt="YouTube Videos"></span></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"><br>
</span></b><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://library.ohio.gov/state-librarian/share-your-story"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">Share Your Story</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">
by telling us how a <br>
State Library service or resource helped <br>
you or your library.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><img border="0" width="154" height="154" style="width:1.6083in;height:1.6083in" id="Picture_x0020_7" src="cid:image010.jpg@01D6E42F.00DF2C30"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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