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<p class="MsoNormal"><span style="font-size:12.0pt">Good morning.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">SirsiDynix has resolved the issue with holds. The OnShelf Items wizard is functioning as normal.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">We apologize for the inconvenience.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt"><img width="186" height="192" style="width:1.9333in;height:2.0in" id="_x0000_i1027" src="cid:image001.png@01D6EF03.01B9C320"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b>Jay Miley<o:p></o:p></b></p>
<p class="MsoNormal">Library Customer Services Manager, SEO Service Center<o:p></o:p></p>
<p class="MsoNormal">State Library of Ohio<o:p></o:p></p>
<p class="MsoNormal">40780 Marietta Road, Caldwell, Ohio 43724<o:p></o:p></p>
<p class="MsoNormal">Phone: 1-877-552-4262<o:p></o:p></p>
<p class="MsoNormal">Fax: 1-800-446-4804<o:p></o:p></p>
<p class="MsoNormal"><a href="servingeveryohioan.org"><span style="color:blue">servingeveryohioan.org</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> SEO-Updates <seo-updates-bounces@lists.oplin.org>
<b>On Behalf Of </b>JMiley@library.ohio.gov<br>
<b>Sent:</b> Tuesday, January 19, 2021 8:36 AM<br>
<b>To:</b> seo-updates@lists.oplin.org<br>
<b>Subject:</b> [SEO-Updates] Issue with New Holds<br>
<b>Importance:</b> High<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Good morning, everyone.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">SEO has been notified that there is an issue with new holds. When holds are placed through WorkFlows or Enterprise, they are not appearing on the OnShelf Items list. SirsiDynix has been made aware of this
issue and is looking into it.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Your users’ holds will not be lost during this period. Once the issue is corrected, they will appear on the OnShelf Items list.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt"><img border="0" width="156" height="162" style="width:1.625in;height:1.6916in" id="Picture_x0020_1" src="cid:image004.png@01D6EF03.01B9C320"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b>Jay Miley<o:p></o:p></b></p>
<p class="MsoNormal">Library Customer Services Manager, SEO Service Center<o:p></o:p></p>
<p class="MsoNormal">State Library of Ohio<o:p></o:p></p>
<p class="MsoNormal">40780 Marietta Road, Caldwell, Ohio 43724<o:p></o:p></p>
<p class="MsoNormal">Phone: 1-877-552-4262<o:p></o:p></p>
<p class="MsoNormal">Fax: 1-800-446-4804<o:p></o:p></p>
<p class="MsoNormal"><a href="http://servingeveryohioan.org/"><span style="color:blue">servingeveryohioan.org</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<b><span style="color:red">CAUTION:</span></b><span style="color:red"> This is an external email and may not be safe. If the email looks suspicious, please do not click links or open attachments and forward the email to
<a href="mailto:csc@ohio.gov">csc@ohio.gov </a>or click the Phish Alert Button if available.
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