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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Good Morning all.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">We’ve had a few reports of the HotKey program not working after the upgrade. We have found that restarting WorkFlows and logging back in should resolve the HotKey issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">We appreciate everyone’s patience and cooperation during this upgrade.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Michael Postlethwait<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Information Technology, IT Department<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">State Library of Ohio<br>
SEO Service Center<br>
40780 Marietta Road, Caldwell, Ohio 43724<br>
Phone: 740-783-5705; 1-877-552-4262<br>
Fax: 740-783-3203; 800-446-4804<br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://support.servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">support.servingeverohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">servingeveryohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://library.ohio.gov/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:1.0pt;color:#1F497D;mso-fareast-language:EN-ZW"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:white;mso-fareast-language:EN-ZW">[end]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><img border="0" width="152" height="158" style="width:1.5833in;height:1.6458in" id="Picture_x0020_8" src="cid:image001.jpg@01D72F86.8DCCA080"><o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="color:blue;mso-fareast-language:EN-ZW"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><a href="http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_9" src="cid:image002.png@01D72F86.CDDFFA50" alt="Description: Facebook logo - links to the State LIbrary of Ohio's facebook page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW">
</span></i></b><a href="https://twitter.com/seolibraryctr"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_10" src="cid:image003.png@01D72F86.CDDFFA50" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></i></b><a href="http://library.ohio.gov/blog/"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="Picture_x0020_11" src="cid:image004.jpg@01D72F86.CDDFFA50" alt="Description: Blog logo - Links to the State Library of Ohio's blog"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></i></b><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></b><a href="http://pinterest.com/SEOLibraryCtr/"><b><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="Picture_x0020_12" src="cid:image005.png@01D72F86.CDDFFA50"></span></b></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></b><a href="http://youtube.com/SEOLibrary"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Arial Unicode MS",sans-serif;color:white;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_13" src="cid:image006.png@01D72F86.CDDFFA50" alt="YouTube Videos"></span></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"><br>
</span></b><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://library.ohio.gov/state-librarian/share-your-story"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">Share Your Story</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">
by telling us how a <br>
State Library service or resource helped <br>
you or your library.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><img border="0" width="154" height="154" style="width:1.6041in;height:1.6041in" id="Picture_x0020_14" src="cid:image007.jpg@01D72F86.CDDFFA50"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#002E62;mso-fareast-language:EN-ZW"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> SEO-Updates <seo-updates-bounces@lists.oplin.org>
<b>On Behalf Of </b>mpost@library.ohio.gov<br>
<b>Sent:</b> Monday, April 12, 2021 8:45 AM<br>
<b>To:</b> seo-updates@lists.oplin.org<br>
<b>Subject:</b> [SEO-Updates] Symphony Upgrade Complete<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Good Morning SEO Members,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">The upgrade has completed successfully. If you’ve already upgrade over the weekend, you can now login to WorkFlows.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">If you have not upgraded yet, please follow the upgrade procedure detailed in the following solution article:
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><a href="https://support.servingeveryohioan.org/support/solutions/articles/69000301272-symphony-workflows-3-7-1-upgrade-option-2">https://support.servingeveryohioan.org/support/solutions/articles/69000301272-symphony-workflows-3-7-1-upgrade-option-2</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;background:yellow;mso-highlight:yellow">Please Note: As a result of the upgrade, the Manage Hold Shelf wizard is showing active holds and unsorted. SEO staff will be
updating these properties to the values prior to the upgrade.</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Please let us know if you encounter any post-upgrade issue by creating a ticket or calling SEO.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Best regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Michael Postlethwait<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Information Technology, IT Department<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">State Library of Ohio<br>
SEO Service Center<br>
40780 Marietta Road, Caldwell, Ohio 43724<br>
Phone: 740-783-5705; 1-877-552-4262<br>
Fax: 740-783-3203; 800-446-4804<br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://support.servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">support.servingeverohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">servingeveryohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7Ceaee20d3c1bc485129d108d8fdb0c1a3%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637538282899368678%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=hvgugXA%2F9YNm9hA1CVGX21Le1zkKceheNMKKITH0atI%3D&reserved=0"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:1.0pt;color:#1F497D;mso-fareast-language:EN-ZW"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:white;mso-fareast-language:EN-ZW">[end]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><img border="0" width="152" height="158" style="width:1.5833in;height:1.6458in" id="Picture_x0020_1" src="cid:image001.jpg@01D72F86.8DCCA080"></span><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="color:blue;mso-fareast-language:EN-ZW"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><a href="https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.facebook.com%2Fpeople%2FStateLibraryof-Ohio%2F100000063363765&data=04%7C01%7Cmpost%40library.ohio.gov%7Ceaee20d3c1bc485129d108d8fdb0c1a3%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637538282899378636%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=p22N44AmeMM8HGSOb41RilYl29sTUVK%2BKnW5esBiI6c%3D&reserved=0"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_2" src="cid:image014.png@01D72F86.8DCCA080" alt="Description: Facebook logo - links to the State LIbrary of Ohio's facebook page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW">
</span></i></b><a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Fseolibraryctr&data=04%7C01%7Cmpost%40library.ohio.gov%7Ceaee20d3c1bc485129d108d8fdb0c1a3%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637538282899378636%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BHhdNnt3E5e%2FjUNOqPUCLZNjBnaPaHXyFJ6CqQP0st0%3D&reserved=0"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_3" src="cid:image015.png@01D72F86.8DCCA080" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></i></b><a href="https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2Fblog%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7Ceaee20d3c1bc485129d108d8fdb0c1a3%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637538282899388593%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=I3Vi%2BRcfi2gDYY6U0kEnkiVkkse1eop3IdBNUMMlWKM%3D&reserved=0"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="Picture_x0020_4" src="cid:image016.jpg@01D72F86.8DCCA080" alt="Description: Blog logo - Links to the State Library of Ohio's blog"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></i></b><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></b><a href="https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fpinterest.com%2FSEOLibraryCtr%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7Ceaee20d3c1bc485129d108d8fdb0c1a3%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637538282899388593%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=%2BXGsaiYBsuGc7e7Dz7%2FWl2oTY0spFCTQE3YoMaCFLko%3D&reserved=0"><b><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="Picture_x0020_5" src="cid:image017.png@01D72F86.8DCCA080"></span></b></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></b><a href="https://gcc01.safelinks.protection.outlook.com/?url=http%3A%2F%2Fyoutube.com%2FSEOLibrary&data=04%7C01%7Cmpost%40library.ohio.gov%7Ceaee20d3c1bc485129d108d8fdb0c1a3%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637538282899398548%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=gQ3kFJxdiO%2FyEqnbMp%2BFbqGzU0Y95P2M2gEAO%2FEaPWw%3D&reserved=0"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Arial Unicode MS",sans-serif;color:white;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="Picture_x0020_6" src="cid:image018.png@01D72F86.8DCCA080" alt="YouTube Videos"></span></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"><br>
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