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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Good Afternoon SEO Members,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">The indexing problem has been resolved but we are still going to continue monitoring any errors and will keep everyone updated tomorrow. Thanks again for everyone’s
patience as we work to get this resolved.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Best Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Michael Postlethwait<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Information Technology, IT Department<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">State Library of Ohio<br>
SEO Service Center<br>
40780 Marietta Road, Caldwell, Ohio 43724<br>
Phone: 740-783-5705; 1-877-552-4262<br>
Fax: 740-783-3203; 800-446-4804<br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://support.servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">support.servingeverohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">servingeveryohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://library.ohio.gov/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">library.ohio.gov</span></a></span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:1.0pt;color:#1F497D;mso-fareast-language:EN-ZW"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:white;mso-fareast-language:EN-ZW">[end]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><img border="0" width="152" height="158" style="width:1.5833in;height:1.6458in" id="Picture_x0020_1" src="cid:image001.jpg@01D7678A.C01D6A60"><o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="color:blue;mso-fareast-language:EN-ZW"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
<p class="MsoNormal"><a href="http://www.facebook.com/people/StateLibraryof-Ohio/100000063363765"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="_x0000_i1038" src="cid:image003.png@01D7678A.C01D6A60" alt="Description: Facebook logo - links to the State LIbrary of Ohio's facebook page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW">
</span></i></b><a href="https://twitter.com/seolibraryctr"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="_x0000_i1037" src="cid:image004.png@01D7678A.C01D6A60" alt="Description: Twitter logo - links to the State Library of Ohio's Twitter page"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></i></b><a href="http://library.ohio.gov/blog/"><b><i><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:blue;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="_x0000_i1036" src="cid:image005.jpg@01D7678A.C01D6A60" alt="Description: Blog logo - Links to the State Library of Ohio's blog"></span></i></b></a><b><i><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></i></b><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></b><a href="http://pinterest.com/SEOLibraryCtr/"><b><span lang="EN-ZW" style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="25" height="25" style="width:.2604in;height:.2604in" id="_x0000_i1035" src="cid:image006.png@01D7678A.C01D6A60" alt="cid:image009.png@01CFFE98.4EA84B50"></span></b></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"> </span></b><a href="http://youtube.com/SEOLibrary"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Arial Unicode MS",serif;color:white;mso-fareast-language:EN-ZW;text-decoration:none"><img border="0" width="26" height="26" style="width:.2708in;height:.2708in" id="_x0000_i1034" src="cid:image007.png@01D7678A.C01D6A60" alt="YouTube Videos"></span></a><b><span style="font-size:13.5pt;font-family:"Times New Roman",serif;color:#1F497D;mso-fareast-language:EN-ZW"><br>
</span></b><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://library.ohio.gov/state-librarian/share-your-story"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">Share Your Story</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">
by telling us how a <br>
State Library service or resource helped <br>
you or your library.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><img border="0" width="154" height="154" style="width:1.6041in;height:1.6041in" id="_x0000_i1033" src="cid:image008.jpg@01D7678A.C01D6A60"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> SEO-Updates <seo-updates-bounces@lists.oplin.org>
<b>On Behalf Of </b>mpost@library.ohio.gov<br>
<b>Sent:</b> Tuesday, June 22, 2021 1:08 PM<br>
<b>To:</b> seo-updates@lists.oplin.org<br>
<b>Subject:</b> [SEO-Updates] WorkFlows Indexing, Hat Wrapper, Record Locked Errors<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><img border="0" width="600" height="100" style="width:6.25in;height:1.0416in" id="Picture_x0020_9" src="cid:image009.jpg@01D7678A.C01D6A60" alt="cid:image002.jpg@01D48731.708A0DF0"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Greetings SEO Members,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed, checked out, and/or searched. You may receive such
errors as <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Hat wrapper error</span></b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Heading keys need to be indexed first
<o:p></o:p></span></b></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Bibliographic record is locked for text update</span></b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">SirsiDynix is aware of this indexing issue and is currently working on re-indexing these titles. We will notify everyone via the listserv once the problem has been
corrected. Thanks to everyone who has reported these issues by calling and creating tickets.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Regards,</span><span style="font-size:10.0pt;color:#002E62;mso-fareast-language:EN-ZW">
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Michael Postlethwait<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">Information Technology, IT Department<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW">State Library of Ohio<br>
SEO Service Center<br>
40780 Marietta Road, Caldwell, Ohio 43724<br>
Phone: 740-783-5705; 1-877-552-4262<br>
Fax: 740-783-3203; 800-446-4804<br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://support.servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">support.servingeverohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><br>
</span><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="http://servingeveryohioan.org/"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">servingeveryohioan.org</span></a></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-ZW"><a href="https://gcc02.safelinks.protection.outlook.com/?url=http%3A%2F%2Flibrary.ohio.gov%2F&data=04%7C01%7Cmpost%40library.ohio.gov%7C14313eaaca65428ae56208d935a05cfb%7C50f8fcc494d84f0784eb36ed57c7c8a2%7C0%7C0%7C637599785936017832%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C2000&sdata=vaAQ3W4BF%2B9qfzw3GB81KySbClBOp5owMlh6pGF79gs%3D&reserved=0"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:blue">library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:1.0pt;color:#1F497D;mso-fareast-language:EN-ZW"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:white;mso-fareast-language:EN-ZW">[end]<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-ZW" style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62;mso-fareast-language:EN-ZW"><img border="0" width="152" height="158" style="width:1.5833in;height:1.6458in" id="Picture_x0020_8" src="cid:image001.jpg@01D7678A.C01D6A60"><o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="color:blue;mso-fareast-language:EN-ZW"><o:p><span style="text-decoration:none"> </span></o:p></span></u></p>
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