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<div class="WordSection1">
<p class="MsoNormal"><img width="601" height="101" style="width:6.2583in;height:1.05in" id="_x0000_i1026" src="cid:image001.png@01D7E68E.9BFBBD70"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u><span style="font-size:16.0pt;font-family:"Avenir Next LT Pro Demi",sans-serif;color:#555555">Customer Support Closures During the Weeks of Christmas and New Year’s Holidays<o:p></o:p></span></u></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#555555">Please be aware of the following days that SEO will be closed for regular business over the Christmas and New Year’s holidays.<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpFirst" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level1 lfo1">
<b><span style="font-size:12.0pt;line-height:106%;font-family:"Avenir Next LT Pro Demi",sans-serif">Friday, December 24<sup>th</sup>, Christmas Eve<o:p></o:p></span></b></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level1 lfo1">
<b><span style="font-size:12.0pt;line-height:106%;font-family:"Avenir Next LT Pro Demi",sans-serif">Saturday, December 25<sup>th</sup>, Christmas Day<o:p></o:p></span></b></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level1 lfo1">
<b><span style="font-size:12.0pt;line-height:106%;font-family:"Avenir Next LT Pro Demi",sans-serif">Friday, December 31<sup>st</sup>, New Year’s Eve<o:p></o:p></span></b></li><li class="MsoListParagraphCxSpMiddle" style="margin-left:0in;mso-add-space:auto;mso-list:l2 level1 lfo1">
<b><span style="font-size:12.0pt;line-height:106%;font-family:"Avenir Next LT Pro Demi",sans-serif">Saturday, January 1<sup>st</sup>, New Year’s Day<o:p></o:p></span></b></li></ul>
<p class="MsoListParagraphCxSpMiddle"><b><span style="font-size:12.0pt;line-height:106%;font-family:"Avenir Next LT Pro Demi",sans-serif"><o:p> </o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraphCxSpLast" style="margin-left:0in;mso-add-space:auto;mso-list:l0 level1 lfo4">
<span style="font-size:12.0pt;line-height:106%;font-family:"Avenir Next LT Pro Demi",sans-serif">We will reopen on Monday, January 3<sup>rd</sup>, at 8:00 a.m.<o:p></o:p></span></li></ul>
<p class="xmsonormal" style="background:white"><span style="font-size:12.0pt;font-family:"Avenir Next LT Pro Demi",sans-serif;color:black">For non-emergency inquiries, you may create a ticket using the SEO support system; </span><span style="color:black"><a href="https://support.servingeveryohioan.org/"><span style="font-size:12.0pt;font-family:"Avenir Next LT Pro Demi",sans-serif;color:#2F5496">https://support.servingeveryohioan.org</span></a></span><span style="font-size:12.0pt;font-family:"Avenir Next LT Pro Demi",sans-serif;color:black"> or
send an email to </span><span style="color:black"><a href="mailto:support@servingeveryohioan.org"><span style="font-size:12.0pt;font-family:"Avenir Next LT Pro Demi",sans-serif;color:#2F5496">support@servingeveryohioan.org</span></a></span><span style="font-size:12.0pt;font-family:"Avenir Next LT Pro Demi",sans-serif;color:black">.</span><span style="font-size:12.0pt;font-family:"Avenir Next LT Pro Demi",sans-serif"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="font-size:12.0pt;font-family:"Avenir Next LT Pro Demi",sans-serif"><o:p> </o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="font-size:12.0pt;font-family:"Avenir Next LT Pro Demi",sans-serif;color:black">If you should experience trouble accessing the system, please call SEO and dial extension 4 anytime during the message
to speak to our on-call manager.</span><span style="font-size:12.0pt;font-family:"Avenir Next LT Pro Demi",sans-serif"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><span style="font-size:12.0pt;font-family:"Avenir Next LT Pro Demi",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:Cavolini;color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#2F5496"><img border="0" width="87" height="91" style="width:.9083in;height:.95in" id="Picture_x0020_1" src="cid:image002.jpg@01D7E68E.9BFBBD70"></span><span style="color:#2F5496"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Cavolini;color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:Cavolini;color:#2F5496">State Library Of Ohio<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:Cavolini;color:#2F5496">SEO Service Center<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Cavolini;color:#2F5496">40780 Marietta Road<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Cavolini;color:#2F5496">Caldwell, OH 43724<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Cavolini;color:#2F5496">Phone – 740-783-5705 or 1-877-552-4262<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Cavolini;color:#2F5496">Fax – 740-783-3203 or 1-800-446-4804<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:Cavolini;color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><a href="http://support.servingeveryohioan.org/"><span style="color:#0563C1">support.servingeveryohioan.org/</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><a href="http://servingeveryohioan.org/"><span style="color:#0563C1">servingeveryohioan.org/</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#002E62"><a href="https://library.ohio.gov/"><span style="color:#0563C1">library.ohio.gov/</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:Cavolini;color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F3864"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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