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<div class="WordSection1">
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif">Hello, all.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif">The Symphony Workflows indexing problem will continue into today.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif">Also due to the indexing, the
<u>BlueCloud Analytics extract did not occur last night</u>, so data in BCA will be two days behind.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif">Thank you for your patience,<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt"><img width="194" height="200" style="width:2.025in;height:2.0833in" id="Picture_x0020_1" src="cid:image001.png@01D85559.C1531ED0"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b>Jay Miley<o:p></o:p></b></p>
<p class="MsoNormal">Library Customer Services Manager, SEO Service Center<o:p></o:p></p>
<p class="MsoNormal">State Library of Ohio<o:p></o:p></p>
<p class="MsoNormal">40780 Marietta Road, Caldwell, Ohio 43724<o:p></o:p></p>
<p class="MsoNormal">Phone: 1-877-552-4262<o:p></o:p></p>
<p class="MsoNormal">Fax: 1-800-446-4804<o:p></o:p></p>
<p class="MsoNormal"><a href="servingeveryohioan.org"><span style="color:blue">servingeveryohioan.org</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Miley, Jay <br>
<b>Sent:</b> Wednesday, April 20, 2022 9:27 AM<br>
<b>To:</b> seo-updates@lists.oplin.org<br>
<b>Subject:</b> WorkFlows Indexing, Hat Wrapper, Record Locked Errors<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><img border="0" width="600" height="100" style="width:6.25in;height:1.0416in" id="Picture_x0020_9" src="cid:image004.jpg@01D85559.C14E3CD0" alt="cid:image002.jpg@01D48731.708A0DF0"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Greetings SEO Members,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed, checked out, and/or searched. You may receive such
errors as <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Hat wrapper error</span></b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Heading keys need to be indexed first
<o:p></o:p></span></b></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Bibliographic record is locked for text update</span></b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Duplicate entries</span></b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l1 level1 lfo3"><b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Inaccurate Item Group Editor results</span></b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">SirsiDynix is aware of this indexing issue and is currently working on re-indexing these titles. We will notify everyone via the listserv once the problem has been
corrected.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><a href="https://servingeveryohioan.org/meet-our-team/">The SEO Team</a></span><span style="font-size:10.0pt;color:#002E62;mso-fareast-language:EN-ZW"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><b><span style="font-size:12.0pt"><img border="0" width="194" height="200" style="width:2.025in;height:2.0833in" id="Picture_x0020_2" src="cid:image002.png@01D85559.C1531ED0"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b>Jay Miley<o:p></o:p></b></p>
<p class="MsoNormal">Library Customer Services Manager, SEO Service Center<o:p></o:p></p>
<p class="MsoNormal">State Library of Ohio<o:p></o:p></p>
<p class="MsoNormal">40780 Marietta Road, Caldwell, Ohio 43724<o:p></o:p></p>
<p class="MsoNormal">Phone: 1-877-552-4262<o:p></o:p></p>
<p class="MsoNormal">Fax: 1-800-446-4804<o:p></o:p></p>
<p class="MsoNormal"><a href="servingeveryohioan.org"><span style="color:blue">servingeveryohioan.org</span></a><o:p></o:p></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
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