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<p class="MsoNormal"><img width="600" height="100" style="width:6.25in;height:1.0416in" id="Picture_x0020_2" src="cid:image001.png@01D8CF53.77994C00" alt="Text
Description automatically generated with medium confidence"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello, all!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>September Review<o:p></o:p></u></b></p>
<p class="MsoNormal">Here is the link to September’s Open Office Hour discussion about the
<b>Manage Hold Shelf Wizard</b>: <a href="https://my.nicheacademy.com/seo/course/53733">
https://my.nicheacademy.com/seo/course/53733</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">While we had no questions after the meeting, we were asked afterwards “What do we do with items that we cannot find on our hold shelf?”<o:p></o:p></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Contact the patron to ensure they did not get the item without it being checked out.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Check your shelves for the item, in case it got shelved.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Contact the owning library (if not your item) to have them check their shelves. If it is not on their shelves, ask that them to check it out to their MISSING user. If your own item,
check it out to your MISSING user.<o:p></o:p></li></ol>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><u>October Open Office Hours<o:p></o:p></u></b></p>
<p class="MsoNormal">The SEO Team will be doing a presentation on <b>Creating Serial Controls</b> will be on
<b>Monday, October 24 at 2 pm</b>. Afterward, the team will be available for any questions you may have about WorkFlows, Delivery, and BlueCloud Analytics.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here is the meeting information:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:18.0pt;font-family:"Segoe UI",sans-serif;color:#252424">Microsoft Teams meeting</span><span style="font-family:"Segoe UI",sans-serif;color:#252424">
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#252424">Join on your computer, mobile app or room device</span></b><b><span style="font-family:"Segoe UI",sans-serif;color:#252424">
<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#252424"><a href="https://teams.microsoft.com/l/meetup-join/19%3ameeting_NzUxYzFmMmMtZGZiYy00MjkwLWJhNjYtMjAwNzljMjUwNThj%40thread.v2/0?context=%7b%22Tid%22%3a%2250f8fcc4-94d8-4f07-84eb-36ed57c7c8a2%22%2c%22Oid%22%3a%22cd941aef-17e7-4e1c-8ea4-8de53274beab%22%7d" target="_blank"><span style="font-size:10.5pt;font-family:"Segoe UI Semibold",sans-serif;color:#6264A7">Click
here to join the meeting</span></a> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#252424">Meeting ID:
</span><span style="font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#252424">280 236 619 404</span><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#252424">
</span><span style="font-family:"Segoe UI",sans-serif;color:#252424"><br>
</span><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#252424">Passcode:
</span><span style="font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#252424">3HceVa
</span><span style="font-family:"Segoe UI",sans-serif;color:#252424"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#252424"><a href="https://www.microsoft.com/en-us/microsoft-teams/download-app" target="_blank"><span style="color:#6264A7">Download Teams</span></a> |
<a href="https://www.microsoft.com/microsoft-teams/join-a-meeting" target="_blank">
<span style="color:#6264A7">Join on the web</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#252424">Join with a video conferencing device</span></b><span style="font-family:"Segoe UI",sans-serif;color:#252424">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#252424"><a href="mailto:682042763@t.plcm.vc">682042763@t.plcm.vc</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#252424">Video Conference ID:
</span><span style="font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#252424">118 823 228 8
</span><span style="font-family:"Segoe UI",sans-serif;color:#252424"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#252424"><a href="https://dialin.plcm.vc/teams/?key=682042763&conf=1188232288"><span style="color:#6264A7">Alternate VTC instructions</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#252424">Or call in (audio only)</span></b><span style="font-family:"Segoe UI",sans-serif;color:#252424">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#252424"><a href="tel:+16147212972,,232944423# "><span style="font-size:10.5pt;color:#6264A7">+1 614-721-2972,,232944423#</span></a>
</span><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#252424"> United States, Columbus
</span><span style="font-family:"Segoe UI",sans-serif;color:#252424"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#252424">Phone Conference ID:
</span><span style="font-size:12.0pt;font-family:"Segoe UI",sans-serif;color:#252424">232 944 423#
</span><span style="font-family:"Segoe UI",sans-serif;color:#252424"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Segoe UI",sans-serif;color:#252424"><a href="https://dialin.teams.microsoft.com/fd500fcf-3501-48c9-a727-e83e32f1d295?id=232944423" target="_blank"><span style="font-size:10.5pt;color:#6264A7">Find a local number</span></a>
| <a href="https://dialin.teams.microsoft.com/usp/pstnconferencing" target="_blank">
<span style="font-size:10.5pt;color:#6264A7">Reset PIN</span></a> <o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Have a great weekend,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt"><img border="0" width="194" height="200" style="width:2.025in;height:2.0833in" id="Picture_x0020_1" src="cid:image002.png@01D8CF53.77994C00"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b>Jay Miley<o:p></o:p></b></p>
<p class="MsoNormal">Customer Service & Library System Manager<o:p></o:p></p>
<p class="MsoNormal">SEO Service Center<o:p></o:p></p>
<p class="MsoNormal">State Library of Ohio<o:p></o:p></p>
<p class="MsoNormal">40780 Marietta Road, Caldwell, Ohio 43724<o:p></o:p></p>
<p class="MsoNormal">Phone: 1-877-552-4262<o:p></o:p></p>
<p class="MsoNormal">Fax: 1-800-446-4804<o:p></o:p></p>
<p class="MsoNormal"><a href="servingeveryohioan.org"><span style="color:blue">servingeveryohioan.org</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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