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<p class="MsoNormal"><span style="font-size:14.0pt">Hello all –<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Beginning <b>October 26, 2022</b>, SEO will begin using the Patron Point service to send Courtesy & Autorenewal notices. Like hold and overdue notices, the notices will be branded with your library logo and
have links to your webpage and My Account.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Sample courtesy notice e-mail:
<a href="https://seooh.patronpoint.com/email/view/633ac4aa1fdcd982011101">https://seooh.patronpoint.com/email/view/633ac4aa1fdcd982011101</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Courtesy notice SMS: ***<first name>, you have library items due soon at <library name>. View your account at seolib.cc/<library code>***<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Sample autorenewal notice: <a href="https://seooh.patronpoint.com/email/view/63454e0a8e97e692079383">
https://seooh.patronpoint.com/email/view/63454e0a8e97e692079383</a><br>
Autorenewal SMS: ***<first name>, you have library items that renewed automatically. View your account at seolib.cc/<library code>***<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">In the past, these notices were sent to any library user with an e-mail on file regardless of notification preference. With the move to Patron Point, only library users with EMAIL, SMS, or SMS_EMAIL notification
preference will receive these notices.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:14.0pt"><a href="https://servingeveryohioan.org/meet-our-team/">The SEO Team</a></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt"><img border="0" width="194" height="200" style="width:2.025in;height:2.0833in" id="Picture_x0020_1" src="cid:image001.png@01D8E2D7.267382E0"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b>Jay Miley<o:p></o:p></b></p>
<p class="MsoNormal">Customer Service & Library System Manager<o:p></o:p></p>
<p class="MsoNormal">SEO Service Center<o:p></o:p></p>
<p class="MsoNormal">State Library of Ohio<o:p></o:p></p>
<p class="MsoNormal">40780 Marietta Road, Caldwell, Ohio 43724<o:p></o:p></p>
<p class="MsoNormal">Phone: 1-877-552-4262<o:p></o:p></p>
<p class="MsoNormal">Fax: 1-800-446-4804<o:p></o:p></p>
<p class="MsoNormal"><a href="servingeveryohioan.org"><span style="color:blue">servingeveryohioan.org</span></a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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