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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Greetings SEO Members,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:black">The Symphony Upgrade is just around the corner—only two weeks away! Our SEO Team has put together a comprehensive list that covers everything you need to know about the upcoming
upgrade. Check it out below and stay in the loop!</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:14.0pt;font-family:"Century Gothic",sans-serif;color:#0070C0">Upgrade Instructions:
</span></b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#111111">The SEO Team has provided two options
</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:black">for</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#111111"> your library to upgrade your staff workstations.<o:p></o:p></span></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoNormal" style="color:#111111;mso-list:l1 level1 lfo3;background:white">
<span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Library staff may choose to upgrade staff workstations at the close of business on
</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:black">February 16, 17, or 18</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">, depending on your library's hours of operation. This is the preferred
method to prevent any possible delays Monday morning. <b>If your location chooses this option, staff must not reconnect to the Symphony Server until Monday
</b></span><b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:black">m</span></b><b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">orning</span></b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">
after the upgrade has concluded, or they may downgrade the client software to the previous version</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:black">.</span><span style="font-size:12.0pt"><o:p></o:p></span></li><ul type="disc">
<li class="MsoNormal" style="color:#0563C1;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-line-height-alt:10.0pt;mso-list:l1 level2 lfo3;background:white">
<b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#002060"><a href="https://support.servingeveryohioan.org/a/solutions/articles/69000851187">Option 1 Instructions</a></span></b><span class="MsoHyperlink"><o:p></o:p></span></li></ul>
</ol>
<ol start="2" type="1">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-line-height-alt:10.0pt;mso-list:l4 level1 lfo6;background:white">
<span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#111111">Library staff may choose to upgrade Monday morning upon connection to the system. You may experience some delays with the upgrade process depending on how many locations select
this option</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:black">,</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#111111"> as the update</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:black">d</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#111111">
client will be installed upon login to Symphony</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:black"> Workflows</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#111111">.</span><b><o:p></o:p></b></li><ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-line-height-alt:10.0pt;mso-list:l4 level2 lfo6;background:white">
<b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#002060"><a href="https://support.servingeveryohioan.org/a/solutions/articles/69000851179">Option 2 Instructions</a></span></b><b><u><span style="font-size:12.0pt"><o:p></o:p></span></u></b></li></ul>
</ol>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:.25in;mso-line-height-alt:10.0pt;background:white">
<span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:black"><a href="https://support.servingeveryohioan.org/a/solutions/articles/69000851113">What’s New in Symphony 4.1.0</a><br>
<a href="https://support.servingeveryohioan.org/a/solutions/articles/69000851174">Symphony WorkFlows 4.1.0 FAQs</a></span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#C55A11">Services that will be impacted during the upgrade from 12:00 am to 8:00 am:<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l2 level1 lfo9"><span style="font-family:"Century Gothic",sans-serif">SIP Services (<i>Ohio Digital Library, Self-check, hoopla, LinkedIn Learning, PC Management, Hold Lockers,
<span class="spelle">etc</span>…)</i></span><o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo9"><span style="font-family:"Century Gothic",sans-serif">Enterprise Holds (My Account)</span><o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo9"><span style="font-family:"Century Gothic",sans-serif">Symphony Workflows Access</span><o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo9"><span style="font-family:"Century Gothic",sans-serif">SEO Libraries App - SOLUS</span><o:p></o:p></li></ul>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#111111">Regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;color:#111111">Your SEO Team</span><span style="color:black">
</span><o:p></o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="318" style="width:238.25pt;border-collapse:collapse">
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<td width="97" valign="top" style="width:72.8pt;border:none;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:60.7pt">
<p class="MsoNormal"><img border="0" width="92" height="96" style="width:.9583in;height:1.0in" id="Picture_x0020_1" src="cid:image001.png@01DA5823.F0536DB0"> <o:p></o:p></p>
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<td width="221" valign="top" style="width:165.45pt;padding:0in 5.4pt 0in 5.4pt;height:60.7pt">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">Michael Postlethwait</span></b> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:black;mso-fareast-language:EN-ZW">Application and Integrations Specialist </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif"> </span> <o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">State Library of Ohio
</span></b> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">SEO Service Center</span> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif">40780 Marietta Rd.</span> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif">P.O. Box 185</span> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif">Caldwell, OH 43724</span> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496"> </span> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">Phone: 1-877-552-4262 x225</span> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">Email:</span><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496"><a href="mailto:mpost@library.ohio.gov"><span lang="EN-US" style="color:blue">mpost@library.ohio.gov</span></a></span><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496"><br>
</span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496"><a href="https://servingeveryohioan.org/"><span style="color:blue">https://servingeveryohioan.org/</span></a></span> <o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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