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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Good Morning SEO Members,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">The upgrade has completed successfully. If you have already upgraded over the weekend (<i>Option #1</i>),
you can now login to WorkFlows. </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">If you have not upgraded yet, please follow the upgrade procedure detailed in the following solution article:
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><i><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Symphony 4.1.0 Upgrade – Option #2<br>
<a href="https://support.servingeveryohioan.org/support/solutions/articles/69000851179-symphony-workflows-4-1-0-upgrade-option-2">https://support.servingeveryohioan.org/support/solutions/articles/69000851179-symphony-workflows-4-1-0-upgrade-option-2</a> <o:p></o:p></span></i></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;background:yellow;mso-highlight:yellow">If you are NOT prompted for the upgrade when WorkFlows opens: select
File </span><span style="font-size:12.0pt;font-family:Wingdings;background:yellow;mso-highlight:yellow">à</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif;background:yellow;mso-highlight:yellow"> Update Staff Client and it should
trigger the download and update process</span><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">The SEO Team is currently testing functionality to ensure the upgrade has completed successfully.<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Please let us know if you encounter any post-upgrade issue by creating a ticket or calling SEO.</span><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">Best regards,</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><img border="0" width="92" height="96" style="width:.9583in;height:1.0in" id="Picture_x0020_1" src="cid:image001.png@01DA62FE.022B0540"> <o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">Michael Postlethwait</span></b> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:black;mso-fareast-language:EN-ZW">Application and Integrations Specialist </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif"> </span> <o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">State Library of Ohio
</span></b> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">SEO Service Center</span> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif">40780 Marietta Rd.</span> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif">P.O. Box 185</span> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif">Caldwell, OH 43724</span> <o:p></o:p></p>
<p class="MsoNormal"><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496"> </span> <o:p></o:p></p>
<p class="MsoNormal"><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">Phone: 1-877-552-4262 x225</span> <o:p></o:p></p>
<p class="MsoNormal"><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">Email:<a href="mailto:mpost@library.ohio.gov"><span style="color:blue">mpost@library.ohio.gov</span></a><br>
</span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496"><a href="https://servingeveryohioan.org/"><span style="color:blue">https://servingeveryohioan.org/</span></a></span> <o:p></o:p></p>
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