<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Aptos;}
@font-face
{font-family:"Century Gothic";
panose-1:2 11 5 2 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Aptos",sans-serif;
mso-ligatures:standardcontextual;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#467886;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Aptos",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:11.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#467886" vlink="#96607D" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#183247;background:white">Good afternoon,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#183247;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:#183247;background:white">SEO is aware that OverDrive is currently experiencing an outage, and no one can login to the Ohio Digital Library or Libby app. We are monitoring
this situation, and will keep you updated when the issue is resolved. In the meantime, you can also check the status of the Overdrive services by visiting their status page at
<a href="https://status.overdrive.com/">https://status.overdrive.com/</a></span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black;background:white">Thanks for your understanding on this matter.</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black;background:white">Sincerely</span><span style="font-size:10.5pt;font-family:"Times New Roman",serif;background:white"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.5pt;font-family:"Times New Roman",serif;color:black;background:white">Ron Woods</span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="355" style="width:266.0pt;border-collapse:collapse">
<tbody>
<tr style="height:60.7pt">
<td width="110" valign="top" style="width:82.35pt;border:none;border-right:solid windowtext 1.0pt;padding:0in 5.4pt 0in 5.4pt;height:60.7pt">
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif"><img border="0" width="95" height="98" style="width:.9895in;height:1.0208in" id="Picture_x0020_1" src="cid:image001.png@01DAC887.DFA2A790"></span><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
</td>
<td width="245" valign="top" style="width:183.65pt;padding:0in 5.4pt 0in 5.4pt;height:60.7pt">
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">Ron Woods<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif">Library Technology Specialist<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">State Library of Ohio
<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">SEO Service Center<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif">40780 Marietta Rd.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif">P.O. Box 185<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif">Caldwell, OH 43724<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">Phone: 1-877-552-4262 x203</span><o:p></o:p></p>
<p class="MsoNormal"><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496">Email: rwoods@library.ohio.gov</span><span lang="FR" style="font-size:8.0pt;font-family:"Century Gothic",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="FR" style="font-size:4.0pt;font-family:"Century Gothic",sans-serif;color:#5B9BD5"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:4.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#2F5496"><a href="https://servingeveryohioan.org/"><span style="color:#0563C1;text-decoration:none">https://servingeveryohioan.org/</span></a><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>