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<p class="MsoNormal"><span style="font-size:12.0pt">SirsiDynix has rectified the issue and WorkFlows, the online catalog, and SIP services are working again.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">The SEO Team appreciates everyone for their patience during this outage.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:none"><img width="250" height="74" style="width:2.6041in;height:.7708in" id="_x0000_i1027" src="cid:image002.png@01DB524D.64B64D70"></span><span style="font-family:"Aptos",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Source Sans Pro",sans-serif;color:#201F1E"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#0E3F75">Jay Miley</span></b><span style="font-family:"Arial",sans-serif;color:#0E3F75"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#5A5A5A">Customer Service & Library System Manager<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#5A5A5A">SEO Service Center</span></b><span style="font-family:"Arial",sans-serif;color:#5A5A5A"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">State Library of Ohio<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">40780 Marietta Rd<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">Caldwell, OH 43724<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">Tel: 877-552-4262<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#5A5A5A"><a href="mailto:jmiley@library.ohio.gov"><span style="color:blue">jmiley@library.ohio.gov</span></a></span><u><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:blue"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:red"><a href="http://servingeveryohioan.org/"><span style="color:blue">servingeveryohioan.org</span></a></span><span style="font-size:12.0pt;color:red"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="mso-ligatures:none">From:</span></b><span style="mso-ligatures:none"> SEO-Updates <seo-updates-bounces@lists.oplin.org>
<b>On Behalf Of </b>JMiley--- via SEO-Updates<br>
<b>Sent:</b> Thursday, December 19, 2024 7:07 PM<br>
<b>To:</b> SEO Updates <seo-updates@lists.oplin.org><br>
<b>Subject:</b> [SEO-Updates] Symphony WorkFlows Network Interruption<br>
<b>Importance:</b> High<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><img border="0" width="600" height="100" style="width:6.25in;height:1.0416in" id="Picture_x0020_9" src="cid:image003.jpg@01DB524D.64B64D70"></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Good evening, everyone.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">SirsiDynix is reporting a network interruption at their Atlanta facility which host SEO’s Symphony WorkFlows. Because of this interruption, libraries have lost connection to WorkFlows, the online catalog is
presenting inaccurate results, and SIP services (Libby, Hoopla) are not working.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">SirsiDynix engineers are currently investigating this issue. Once the issue has been resolved, we will send an update to this listserv.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Thank you to everyone for your patience and for those who reported the issue.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:none"><img border="0" width="250" height="74" style="width:2.6041in;height:.7708in" id="Picture_x0020_5" src="cid:image002.png@01DB524D.64B64D70"></span><span style="font-family:"Aptos",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Source Sans Pro",sans-serif;color:#201F1E"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#0E3F75">Jay Miley</span></b><span style="font-family:"Arial",sans-serif;color:#0E3F75"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#5A5A5A">Customer Service & Library System Manager<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#5A5A5A">SEO Service Center</span></b><span style="font-family:"Arial",sans-serif;color:#5A5A5A"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">State Library of Ohio<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">40780 Marietta Rd<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">Caldwell, OH 43724<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A">Tel: 877-552-4262<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#5A5A5A"><a href="mailto:jmiley@library.ohio.gov"><span style="color:blue">jmiley@library.ohio.gov</span></a></span><u><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;color:blue"><o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:red"><a href="http://servingeveryohioan.org/"><span style="color:blue">servingeveryohioan.org</span></a></span><span style="font-size:12.0pt;color:red"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="mso-ligatures:none"><br>
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