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<p class="MsoNormal">Greetings SEO Members,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We are pleased to inform you that the issue affecting eResource Central in Enterprise, where approximately 80% of checkouts were failing, has been successfully resolved. Checkouts are now functioning as expected.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best regards,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><img width="250" height="74" style="width:2.6041in;height:.7708in" id="_x0000_i1027" src="cid:image002.png@01DB86DD.DE890E20"><span style="font-size:12.0pt;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Source Sans Pro",sans-serif;color:#201F1E;mso-ligatures:standardcontextual"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#0E3F75;mso-ligatures:standardcontextual">Michael Postlethwait</span></b><span style="font-family:"Arial",sans-serif;color:#0E3F75;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual">Application and Integrations Specialist</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual">State Library of Ohio<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual">SEO Service Center<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual">40780 Marietta Rd.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual">P.O Box 185<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual">Caldwell, OH 43724<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1E1E1E;mso-ligatures:standardcontextual">Phone: 1-877-552-4262 x225</span><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual"><a href="mailto:mpost@library.ohio.gov"><span style="color:#0563C1">mpost@library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="color:#0563C1;mso-ligatures:standardcontextual"><a href="https://www.servingeveryohioan.org/"><span style="color:#0563C1">https://www.servingeveryohioan.org</span></a></span></u><span style="color:#5A5A5A;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Calibri",sans-serif">From:</span></b><span style="font-family:"Calibri",sans-serif"> Postlethwait, Michael <mpost@library.ohio.gov>
<br>
<b>Sent:</b> Monday, February 24, 2025 8:14 AM<br>
<b>To:</b> Postlethwait, Michael <mpost@library.ohio.gov><br>
<b>Cc:</b> seo-updates@lists.oplin.org<br>
<b>Subject:</b> SEO Important Announcement: Enterprise Digital Checkout Issue<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="600" height="100" style="width:6.25in;height:1.0416in" id="Picture_x0020_9" src="cid:image003.jpg@01DB86DD.DE890E20"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Greetings SEO Members,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We are writing to inform you of an issue affecting eResource Central access within Enterprise. Currently, approximately 80% of checkout attempts are failing. We understand the frustration this may cause, and we want to assure you that SirsiDynix
is actively working to resolve this issue as a top priority. Digital checkouts through the SEO Libraries app are working as expected.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We will provide further updates as soon as the issue is resolved and full functionality is restored.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We appreciate your patience and understanding. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best regards,<o:p></o:p></p>
<p class="MsoNormal">Your SEO Team<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="250" height="74" style="width:2.6041in;height:.7708in" id="Picture_x0020_5" src="cid:image002.png@01DB86DD.DE890E20"><span style="font-size:12.0pt;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Source Sans Pro",sans-serif;color:#201F1E;mso-ligatures:standardcontextual"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#0E3F75;mso-ligatures:standardcontextual">Michael Postlethwait</span></b><span style="font-family:"Arial",sans-serif;color:#0E3F75;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual">Application and Integrations Specialist</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual">State Library of Ohio<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual">SEO Service Center<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual">40780 Marietta Rd.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual">P.O Box 185<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual">Caldwell, OH 43724<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#1E1E1E;mso-ligatures:standardcontextual">Phone: 1-877-552-4262 x225</span><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif;color:#5A5A5A;mso-ligatures:standardcontextual"><a href="mailto:mpost@library.ohio.gov"><span style="color:#0563C1">mpost@library.ohio.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><u><span style="color:#0563C1;mso-ligatures:standardcontextual"><a href="https://www.servingeveryohioan.org/"><span style="color:#0563C1">https://www.servingeveryohioan.org</span></a></span></u><span style="color:#5A5A5A;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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