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<p class="elementToProof" style="direction: ltr; margin: 0in 0in 0.0001pt;"><span style="font-family: "Century Gothic", sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Morning SEO Members,</span></p>
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<p class="elementToProof" style="direction: ltr; margin: 0in 0in 0.0001pt;"><span style="font-family: "Century Gothic", sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">We are still experiencing an indexing problem in Symphony WorkFlows where certain titles
cannot be accessed, checked out, and/or searched. You may receive such errors as</span></p>
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<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;" role="presentation"><b>Hat wrapper error</b></span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); direction: ltr; margin: 0in 0in 0.0001pt;">
<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;" role="presentation"><b>Heading keys need to be indexed first</b></span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); direction: ltr; margin: 0in 0in 0.0001pt;">
<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;" role="presentation"><b>Bibliographic record is locked for text update</b></span></li></ul>
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<p class="elementToProof" style="direction: ltr; margin: 0in 0in 0.0001pt;"><span style="font-family: "Century Gothic", sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">SirsiDynix is aware of the issue and we will notify everyone via the listserv once we
have more details.</span></p>
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<p class="elementToProof" style="direction: ltr; margin: 0in 0in 0.0001pt;"><span style="font-family: "Century Gothic", sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">Regards,</span></p>
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<img width="249" height="73" style="width: 2.604in; height: 0.77in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:1|T:1" src="cid:f8086c9f-ca4e-4f04-b75a-25e88bbd9404"></p>
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<span style="font-family: "Source Sans Pro", sans-serif; color: rgb(32, 31, 30);"> </span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(14, 63, 117);"><b>Michael Postlethwait</b></span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(90, 90, 90);"><b>Application and Integrations Specialist</b></span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(90, 90, 90);">State Library of Ohio</span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(90, 90, 90);">SEO Service Center</span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(90, 90, 90);">40780 Marietta Rd.</span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(90, 90, 90);">P.O Box 185</span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(90, 90, 90);">Caldwell, OH 43724</span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(30, 30, 30);">Phone: 1-877-552-4262 x225</span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(5, 99, 193);"><a href="mailto:mpost@library.ohio.gov" id="OWA33b628f2-709b-058d-ef4a-2de5c1a9af07" class="OWAAutoLink" style="color: rgb(5, 99, 193); margin-top: 0px; margin-bottom: 0px;"><u>mpost@library.ohio.gov</u></a></span></p>
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<span style="color: rgb(5, 99, 193);"><a href="https://www.servingeveryohioan.org/" id="OWAeb5bd67f-293e-39c1-e232-ea6f19d9ce4a" class="OWAAutoLink" style="color: rgb(5, 99, 193); margin-top: 0px; margin-bottom: 0px;"><u>https://www.servingeveryohioan.org</u></a></span></p>
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<b>From:</b> Postlethwait, Michael <mpost@library.ohio.gov><br>
<b>Sent:</b> Monday, June 15, 2026 10:20 AM<br>
<b>To:</b> dwinland--- via SEO-Updates <seo-updates@lists.oplin.org><br>
<b>Subject:</b> WorkFlows Indexing, Hat Wrapper, Record Locked Errors </div>
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<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;"><a name="x_x__MailOriginal" style="margin-top: 0px; margin-bottom: 0px;"><img alt="cid:image002.jpg@01D48731.708A0DF0" id="x_Picture_x0020_9" width="600" height="100" style="width: 600px; height: 100px; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:2|T:2" src="cid:1d7e3bdc-11b4-43c4-994f-86ddf4302e1e"></a></span></p>
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<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;"> </span></p>
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<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;">Greetings SEO Members,</span></p>
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<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;"> </span></p>
<p style="direction: ltr; margin: 0in 0in 0.0001pt; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;">We are currently experiencing an indexing problem in Symphony WorkFlows where certain titles cannot be accessed, checked out, and/or searched. You may receive such errors as</span></p>
<p style="direction: ltr; margin: 0in 0in 0.0001pt; font-family: Calibri, sans-serif; font-size: 11pt;">
<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;"> </span></p>
<ul style="direction: ltr; margin-top: 0in; margin-bottom: 0in;">
<li style="font-family: Calibri, sans-serif; font-size: 11pt; direction: ltr; margin: 0in 0in 0.0001pt;">
<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;" role="presentation"><b>Hat wrapper error</b></span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; direction: ltr; margin: 0in 0in 0.0001pt;">
<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;" role="presentation"><b>Heading keys need to be indexed first</b></span></li><li style="font-family: Calibri, sans-serif; font-size: 11pt; direction: ltr; margin: 0in 0in 0.0001pt;">
<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;" role="presentation"><b>Bibliographic record is locked for text update</b></span></li></ul>
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<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;"> </span></p>
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<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;">We had some indexing reports run longer than usual this morning and everything is still catching up. We are working on getting these titles re-indexed.</span></p>
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<span style="font-family: "Century Gothic", sans-serif; font-size: 12pt;">Regards,</span><a name="x_x__MailAutoSig" style="margin-top: 0px; margin-bottom: 0px;"></a></p>
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