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Hello Everyone,</div>
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As a reminder, if your library is unable to connect to Symphony during the current network outage, you can continue limited circulation operations using WorkFlows Offline Mode. . </div>
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Before switching to Offline Mode, please verify that WorkFlows cannot connect using the SEO cloud backup server (cloud.backup.seolibraries.org). The backup connection may be available during service disruptions.</div>
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When using Offline Mode, SEO recommends limiting activity to:</div>
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<li style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Item Checkouts</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
New Patron Registration</li></ul>
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Once connectivity has been restored, log back into WorkFlows as soon as possible so offline transactions can be processed and synchronized with Symphony.</div>
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Instructions for enabling and using Offline Mode can be found here: <a href="https://support.servingeveryohioan.org/support/solutions/articles/69000197505-workflows-offline-mode" id="OWA0ce04459-56f4-8d86-f136-0c05a49d6da7" class="OWAAutoLink">
https://support.servingeveryohioan.org/support/solutions/articles/69000197505-workflows-offline-mode</a></div>
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If you experience any issues with Offline Mode, please contact support here at SEO.</div>
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<br>
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Thank you,</div>
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<br>
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Sincerely</div>
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<br>
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<br>
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</p>
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<span style="font-family: Arial, sans-serif; color: rgb(14, 63, 117);"><b>Ron Woods</b></span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(90, 90, 90);"><b>Library Technology Specialist</b></span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(90, 90, 90);">State Library of Ohio</span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(90, 90, 90);">SEO Service Center</span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(90, 90, 90);">40780 Marietta Rd.</span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(90, 90, 90);">Caldwell, OH 43724</span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(30, 30, 30);">Phone: 1-877-552-4262 x203</span></p>
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<span style="font-family: Arial, sans-serif; color: rgb(5, 99, 193);"><a href="mailto:rwoods@library.ohio.gov" id="OWA5070508a-c94d-8c2a-7644-605dd2d44006" class="OWAAutoLink" style="color: rgb(5, 99, 193); margin-top: 0px; margin-bottom: 0px;"><u>rwoods@library.ohio.gov</u></a></span></p>
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<span style="color: rgb(5, 99, 193);"><a href="https://www.servingeveryohioan.org/" id="OWAe16a1f03-8124-d13e-f3c3-86832a8e3d87" class="OWAAutoLink" style="color: rgb(5, 99, 193); margin-top: 0px; margin-bottom: 0px;"><u>https://www.servingeveryohioan.org</u></a></span></p>
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