[SOA] Ohio Library Support Staff Institute (OLSSI): Registration opens today

Mon May 10 15:17:00 EDT 2021

Dear Colleagues,

Registration for the 19th annual Ohio Library Support Staff Institute
(OLSSI) is now open. The Institute is dedicated to providing Support Staff
with a conference and retreat experience, full of practical tips and
information for all types of libraries.

Visit  <http://olssi.org/classes>https://olssi.org/ to register for this
free online conference, which is open to all library staff, in Ohio and
beyond.

   - Registration: opens today at  <https://olssi.org/classes/>
   https://olssi.org/registration/
   - Institute: July 26 - 30, 2021, with both morning and afternoon sessions
   - Schedule of sessions: available below and at https://olssi.org/classes/

Please share this message with your colleagues who may be interested and
feel free to reach out to me directly (schaffs at denison.edu) with any
questions. It's been my pleasure to serve on the OLSSI Steering Committee
and I'm happy to provide more information about the Institute and our
online format for 2021.

Take care,
Sarah

*****
“Tell me and I forget. Teach me and I remember. Involve me and I learn.” ~
Benjamin Franklin
Sarah Schaff <https://libguides.denison.edu/prf.php?account_id=17569>,
Discovery Librarian @ Denison Libraries <https://denison.edu/campus/library>

*OLSSI 2021: Schedule of Classes*

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*Monday 26th 9:00am:*

*Virtual Team Building: Easy Energizers for Those who Hate Icebreakers.*

*Dr. Kristen LindsayAssistant Registrar, Terra State Community College*
Need an online activity to boost team enthusiasm or motivation? Try an
icebreaker that encourages comradery and fits the mood, from pop culture
trivia to sharing personality insights. Melt the chill of even the toughest
crowd by tailoring activities to the right temperature.

*Art of Customer Service*

*Jessica CurtisSearchOhio Coordinator, Adult Services Librarian;
Westerville Public Library* This program is designed for anyone who
interacts with the public. What is customer service and why is it
important? This program will introduce and improve the soft skills needed
to deliver truly excellent customer service. Staff and managers alike are
invited to discover how patience, positive language, body language, and
active training can make anyone a true “artist” of customer service.

**7:00pm Activity: Game Night #1*

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*Tuesday 27th 1:30pm*

*Can I Post / Copy / Digitize That?*

*Jenni SalamonManager, Digital Services & Web Properties, Ohio History
Connection*
Copyright should always be considered when sharing items outside your
institution, from selecting items to include in your digital collection to
posting on social media, to providing photocopies of materials for patrons.
Jenni Salamon, Manager, Digital Services & Web Properties, at the Ohio
History Connection, will provide a brief overview of copyright, covering
terms for published and unpublished works; exceptions within the law; and
resources for copyright status research.

*Your Big Return: Professional Brand Management Post-Pandemic*

*Shawn Beem, J.D.Assistant Dean for Professional Development, Capital
University Law School*
During the time of the COVID-19 pandemic, everyone has experienced
workspaces with fewer colleagues and patrons, some level of new technology
and remote work, and socially distanced, masked interactions. But what will
work life be like for us as we start to return to “normal”? Attendees at
this session will learn how to refresh their professional brand, how to use
their brand to enhance their interactions with colleagues and patrons, and
how to identify and market the new technology and communication skills
learned during the pandemic for future professional use.

**7:00pm Activity: Movie Night (Netflix)*

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
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*Wednesday 28th 9:00am*

*Emerging Lab Tech*
*Holly KlinglerResearch and Innovation Coordinator, Northeast Ohio Regional
Library System (NEO-RLS)*
NEO-RLS Tech Lab will be showing you the newest technology available to you
and your library today. From gadgets that can put a doctor in your pocket,
to robots with a large personality, to the new ways you can bring the
virtual and augmented reality world to your community, and much more. The
Tech Lab allows you to explore what this new tech can do, and consider the
possibility of using these gadgets to better serve, teach, and entertain
your library community. You will also learn about what other libraries have
been doing to utilize this tech in their programs, events, and in their
community. Come to ask questions, brainstorm, and explore with emerging
tech!

*From Elevator Speech to Front Page News*

*Molly CalhounPublic Relations Associate, Tuscarawas County Public Library
System& Megan Kovalaske-GrimmPublic Relations Associate, Tuscarawas County
Public Library System*
Learn how to identify your brand's strengths and how to make sure your
community knows them, too. During this session, you will learn how to
identify engaging customer stories and use them to inform the public about
your services in a way that doesn't shout "Look at Me!" Create a
value-based elevator speech to promote your services, and learn to let our
customers tell your story to the community.

**7:00pm Activity: Book Club: Neverwhere, by Neil Gaiman.*
Slipping through the cracks of reality, Richard lands in Neverwhere—a
London of shadows and darkness, monsters and saints, murderers and angels,
that exists entirely in a subterranean labyrinth.

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*Thursday 29th 1:30pm*

*Becoming a Friend of the Deaf Community*

*Dawn WattsPresident, Ohio Citizens for Deaf Cultures*
Culture and language intertwine, with language reflecting characteristics
of culture. Learning about the culture of Deaf, Hard of Hearing, DeafBlind,
plus disabilities people are also learning about their language.

*Podcast like a Pro*

*Jeff LaserAdult Services Librarian, Bexley Public Library*
Podcasting is an excellent way for libraries to connect to their
communities, especially as it becomes increasingly important to reach
patrons beyond the library's physical space. Jeff Laser, Adult Services
Librarian at Bexley Public Library and host of The BPL Podcast, will cover
the ins and outs of starting a podcast at your library. Learn what
equipment and software you'll need, how to find guests, and how to market
your podcast on a reasonable budget.

**7:00pm Activity: Game Night #2*

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*Friday 30th 9:00am - - Closing Speaker*

*Finding a Future Together: Libraries Beyond COVID*

*John BurkeLibrary Director & Principal Librarian, Gardner-Harvey Library,
Miami University*
The COVID pandemic continues to impact the world, and has certainly not
left out library staff and those we serve. As vaccines start to open up a
return to a "normal" world, will libraries be able to re-establish normal
routines, or will we find new paths? Let us join together to see what has
changed in our libraries during the pandemic, what has remained, and how we
can approach the future.

**7:00pm Activity: Crafting*

-- 

OLSSI: The Ohio Library Support Staff Institute

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