[OPLIN 4cast] OPLIN 4Cast #677: Is emotion recognition technology a good idea?

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OPLIN 4Cast #677: Is emotion recognition technology a good idea?
December 18th, 2019

[image: Futuristic and technological scanning of african-american man face,
free space] We've certainly covered facial recognition
<https://4cast.oplin.org/?s=facial+recognition> in the 4Cast before, but a
newer subset of that tech is causing some major waves. Now, technology can
not only match a name and a face, but it can also (in theory) determine how
the person with that face is feeling. Called "affect recognition," but more
commonly referred to as "emotion recognition," it may be even more
controversial than it's broader cousin.



   -
   - Emotion Recognition is as Creepy as Hell
   <https://gizmodo.com/emotion-recognition-is-creepy-as-hell-1840415094>[Gizmodo]
   " Emotion recognition technology, at best, promises to read
   commuters’ mental anguish and adjust subway cabin conditions accordingly,
   and at worst, puts biased and buggy mental microscopes in the hands of
   corporate overlords. In a new report, the NYU research center AI Now calls
   for regulators to ban the tech. "
   - Emotion-detecting tech should be restricted by law - AI Now
   <https://www.bbc.com/news/technology-50761116> [BBC] "'It's being used
   everywhere, from how do you hire the perfect employee through to assessing
   patient pain, through to tracking which students seem to be paying
   attention in class. At the same time as these technologies are being rolled
   out, large numbers of studies are showing that there is... no substantial
   evidence that people have this consistent relationship between the emotion
   that you are feeling and the way that your face looks.'"
   - The Risks of Using AI to Interpret Human Emotions
   <https://hbr.org/2019/11/the-risks-of-using-ai-to-interpret-human-emotions>
   [Harvard Business Review] " Because of the subjective nature of emotions,
   emotional AI is especially prone to bias. For example, one study found that
   emotional analysis technology assigns more negative emotions to people of
   certain ethnicities than to others. Consider the ramifications in the
   workplace, where an algorithm consistently identifying an individual as
   exhibiting negative emotions might affect career progression."
   - AI "Emotion Recognition" Can't Be Trusted
   <https://www.theverge.com/2019/7/25/8929793/emotion-recognition-analysis-ai-machine-learning-facial-expression-review>
   [The Verge] "'Companies can say whatever they want, but the data are
   clear,' Lisa Feldman Barrett, a professor of psychology at Northeastern
   University and one of the review’s five authors, tells *The Verge*.
   'They can detect a scowl, but that’s not the same thing as detecting
   anger.'"

*From the Ohio Web Library <http://ohioweblibrary.org>:*

   - Affective Computing Market Worth $90.0 Billion by 2024 - Exclusive
   Report by MarketsandMarkets™
   <http://proxy.oplin.org:2054/login.aspx?direct=true&db=cmh&AN=201911041030PR.NEWS.USPR.IO24804>(
   PR Newswire. (2019, November 4). Affective Computing Market Worth $90.0
   Billion by 2024 - Exclusive Report by MarketsandMarkets™. *PR Newswire
   US*. )
   - Global Healthcare IT Market 2018-2022 | Emergence of AI-enabled
   Emotion Recognition Technologies to Boost Growth
   <https://proxy.oplin.org:2111/login.aspx?direct=true&db=bwh&AN=bizwire.c86260234&site=ehost-live>(
   echnavio Research. (9AD, Spring 2018). Global Healthcare IT Market
   2018-2022 | Emergence of AI-enabled Emotion Recognition Technologies to
   Boost Growth | Technavio. *Business Wire (English)*. )
   - Decoded: A Scientist's Quest To Reclaim Our Humanity by Bringing
   Emotional Intelligence to Technology
   <https://proxy.oplin.org:2111/login.aspx?direct=true&db=aph&AN=139306791&site=ehost-live>
   ( Hoffert, B. (2019). Decoded: A Scientist’s Quest To Reclaim Our Humanity
   by Bringing Emotional Intelligence to Technology. *Library Journal*,
   *144*(10), 64. )

------------------------------
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