[OPLINLIST] Energizing Your New Employee Orientation
GCLC
gclc@gclc-lib.org
Tue, 16 Dec 2003 10:13:32 -0500
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*This announcement has been posted to several lists. Our apologies for
any duplication.
***************************************************************************************
*Energizing Your New Employee Orientation*
Register for this event
<http://www.gclc-lib.org/ce/index.html?a=formreg&id=312>
*Date:* Friday, January 16th, 2004
*Time:* 9:30 a.m. - 12:30 p.m.
*Location:* GCLC Office (Directions to GCLC
<http://www.gclc-lib.org/about/directions.html>)
*Speakers:* Rose Einhaus, Senior Administrative Assistant,University
Libraries, University of Cincinnati
Sheila Freyhof, Training Instructor, Public Library
of Cincinnati and Hamilton County
Carrie Herrmann, Circulation Services Coordinator,
Boone County Public Library
Boone County Public Library, the Public Library of Cincinnati and
Hamilton County, and the University of Cincinnati libraries have all
recently re-examined and restructured their new employee training
programs. Learn about the changes they have made in familiarizing new
page, circulation and reference staff with basic policies, procedures,
and services of the library; how they interspersed training with actual
service desk experience; and how they generally provide a "warm welcome
to new employees."
The discussion will include:
Introduction to the Library
Benefits and Compensation
Customer Service
Expectations and Policies
Advantages and Incentives
New Employee Checklists
Appointing a "buddy"
*Member and **Friend of GCLC** Cost:* $20.00
*Non-Member Cost:* $45.00
The deadline to register is Monday, January 12th, 2004
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<p align="center"><b>This announcement has been posted to several
lists. Our
apologies for any duplication.<br>
**************************************************************************************</b><br>
<big><big><big><big><font color="#006600"><b>Energizing Your New
Employee Orientation</b></font></big></big></big></big></p>
<p><a href="http://www.gclc-lib.org/ce/index.html?a=formreg&id=312">Register
for this event</a></p>
<p><b>Date:</b> Friday, January 16th, 2004</p>
<p><b>Time:</b> 9:30 a.m. - 12:30 p.m.</p>
<p><b>Location:</b> GCLC Office (<a
href="http://www.gclc-lib.org/about/directions.html">Directions to GCLC</a>)<br>
<b>Speakers:</b> Rose Einhaus, Senior Administrative
Assistant,University Libraries, University of Cincinnati<br>
Sheila Freyhof, Training Instructor, Public
Library of Cincinnati and Hamilton County<br>
Carrie Herrmann, Circulation Services Coordinator,
Boone County Public Library<br>
<br>
Boone
County Public Library, the Public Library of Cincinnati and Hamilton
County, and the University of Cincinnati libraries have all recently
re-examined and restructured their new employee training programs.
Learn about the changes they have made in familiarizing new page,
circulation and reference staff with basic policies, procedures, and
services of the library; how they interspersed training
with actual service desk experience; and how they generally provide a
“warm welcome to new employees.”<br>
The discussion will include:<br>
Introduction to the Library<br>
Benefits and Compensation<br>
Customer Service<br>
Expectations and Policies<br>
Advantages and Incentives<br>
New Employee Checklists<br>
Appointing a "buddy"</p>
<p><b>Member and </b><b>Friend of GCLC</b><b> Cost:</b> $20.00<br>
<b>Non-Member Cost:</b> $45.00</p>
<p>The deadline to register is Monday, January 12th, 2004</p>
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