[OPLINLIST] TWO FREE WORKSHOPS: "STRATEGIES FOR CONFLICT RESOLUTION" and "DEALING WITH UNACCEPTABLE BEHAVIOR"

Margaret L. Delaney delanema@oplin.org
Tue, 27 Jan 2004 12:27:20 -0500


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ALL STAFF of academic, public, school and special libraries and ALL WHO ARE
INTERESTED are invited to come to OVAL and participate in these workshops
FREE! REGISTER FOR ONE OR BOTH!

--------------------------------------
--4/16/04; 10:00 AM to 12:00 PM

WORKSHOP #1: STRATEGIES FOR CONFLICT RESOLUTION

When/Where: Friday, April 16, 2004 from 10:00 AM to 12:00 PM at Ohio Valley
Area Libraries (OVAL), 252 W. 13th Street, Wellston, Ohio

Presented by: Dr. Michael R. McCoy, Executive Director, Greater Cincinnati
Library Consortium

Costs: This workshop is free of charge to everyone!

---How do you deal with conflict in your library? Like any social
institution, a library is often the scene for interpersonal conflict.
Whether the conflict includes staff members, patrons, or both, the results
of conflict can be devastating. This seminar will explore ways of dealing
with, and minimizing the effects of, interpersonal conflict. Participants
will have the opportunity to share experiences as we try to identify the
best practices for managing conflict between people and controlling its
effects.

Dr. Michael R. McCoy, Executive Director of the Greater Cincinnati Library
Consortium, is a veteran non-profit and association executive. A former
college professor, McCoy has founded non-profit organizations and served
others in many capacities including fund-raising, public relations, program
management, planning and administration, and government affairs. He holds
the Ph.D. degree from Emory University, M.Div. from Princeton Theological
Seminary, and B.A. from Emory and Henry College.

-----------------------------------
--4/16/04; 1:00 PM to 3:30 PM

WORKSHOP #2: DEALING WITH UNACCEPTABLE BEHAVIOR

When/Where: Friday, April 16, 2004 from 1:00 PM to 3:30 PM at Ohio Valley
Area Libraries (OVAL), 252 W. 13th Street, Wellston, Ohio

Presented by: Officers Dave Ferimer and Robert Wood, The Ohio State
University

Costs: This workshop is free of charge to everyone!

--Here’s your opportunity to engage yourself in an afternoon full of fun and
interaction! "Fun?", you say. Yes, fun! Officers Ferimer and Wood present
this difficult subject matter with humor and understanding. This workshop
will cover such things as safety, observation and perception, legal issues
from the Ohio Revised Code and common state and local violations in
libraries, and law enforcement procedures. Participants will be provided
question and answer time towards the end of the program.

Officers Ferimer and Wood presented this workshop at the Ohio Library
Support Staff Institute (OLSSI) held in August, 2003. Here’s what attendees
had to say about the session: "This was great fun and far more informative
than I expected. Very amusing and eye-opening." "Way exceeded expectations.
Officers Wood & Ferimer were delightful!" "I could have listened to them for
another 2 1/2 hours." To read more comments, visit the OLSSI Web site at
www.olssi.lib.oh.us/.
___________
___________

To REGISTER for one or both and for further details, please visit the OVAL
Web site { www.oval.lib.oh.us } and click on the "Continuing Education" link
then choose the workshop title(s) from the listing of upcoming events.

For more information about any OVAL workshop, contact OVAL Continuing
Education Coordinator Margaret Delaney at ceoval@oplin.org or 1-800-759-1537
x2 or 740-384-2103 x2.

All OVAL professional & technical training opportunities apply toward
renewal of your Ohio Public Library Certification.
___________
___________

"OVAL: Your Source for Instruction, Insight, Inspiration, Innovation!"

Margaret L. Delaney, Continuing Education Coordinator
Ohio Valley Area Libraries Regional Library System (OVAL)
252 West Thirteenth Street, Wellston, OH 45692
740-384-2103 x 2 ~ 740-384-2106 fax
www.oval.lib.oh.us ~ ceoval@oplin.org





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<BODY>
<DIV>
<P>ALL STAFF of academic, public, school and special libraries and ALL =
WHO ARE=20
INTERESTED are invited to come to OVAL and participate in these =
workshops=20
<STRONG><FONT color=3D#ff0000>FREE</FONT></STRONG>! REGISTER FOR ONE OR =
BOTH!</P>
<P><STRONG>------------------------------------<SPAN=20
class=3D418461717-27012004>--</SPAN><BR>--4/16/04; 10:00 =
AM&nbsp;to&nbsp;12:00=20
PM</STRONG></P>
<P><FONT color=3D#008000 size=3D5><STRONG>WORKSHOP #1:&nbsp;STRATEGIES =
FOR CONFLICT=20
RESOLUTION</STRONG></FONT></P>
<P><STRONG><FONT color=3D#008000>When/Where:</FONT></STRONG> Friday, =
April 16,=20
2004 from 10:00 AM&nbsp;to&nbsp;12:00 PM at Ohio Valley Area Libraries =
(OVAL),=20
252 W. 13th Street, Wellston, Ohio</P>
<P><STRONG><FONT color=3D#008000>Presented by:</FONT></STRONG> Dr. =
Michael R.=20
McCoy, Executive Director, Greater Cincinnati Library Consortium</P>
<P><STRONG><FONT color=3D#008000>Costs:</FONT></STRONG> This workshop is =
free of=20
charge to everyone!</P>
<P><STRONG><FONT color=3D#008000>---</FONT></STRONG>How do you deal with =
conflict=20
in your library? Like any social institution, a library is often the =
scene for=20
interpersonal conflict. Whether the conflict includes staff members, =
patrons, or=20
both, the results of conflict can be devastating. This seminar will =
explore ways=20
of dealing with, and minimizing the effects of, interpersonal conflict.=20
Participants will have the opportunity to share experiences as we try to =

identify the best practices for managing conflict between people and =
controlling=20
its effects.</P>
<P>Dr. Michael R. McCoy, Executive Director of the Greater Cincinnati =
Library=20
Consortium, is a veteran non-profit and association executive. A former =
college=20
professor, McCoy has founded non-profit organizations and served others =
in many=20
capacities including fund-raising, public relations, program management, =

planning and administration, and government affairs. He holds the Ph.D. =
degree=20
from Emory University, M.Div. from Princeton Theological Seminary, and =
B.A. from=20
Emory and Henry College.</P>
<P><STRONG>-----------------------------------<BR>--4/16/04; 1:00=20
PM&nbsp;to&nbsp;3:30 PM</STRONG></P>
<P><STRONG><FONT color=3D#008000 size=3D5>WORKSHOP #2: DEALING WITH =
UNACCEPTABLE=20
BEHAVIOR</FONT></STRONG></P>
<P><STRONG><FONT color=3D#008000>When/Where:</FONT></STRONG> Friday, =
April 16,=20
2004 from 1:00 PM&nbsp;to&nbsp;3:30 PM at Ohio Valley Area Libraries =
(OVAL), 252=20
W. 13th Street, Wellston, Ohio</P>
<P><FONT color=3D#008000><STRONG>Presented by:</STRONG></FONT> Officers =
Dave=20
Ferimer and Robert Wood, The Ohio State University</P>
<P><STRONG><FONT color=3D#008000>Costs:</FONT></STRONG> This workshop is =
free of=20
charge to everyone!</P>
<P><STRONG><FONT color=3D#008000>--</FONT></STRONG>Here=92s your =
opportunity to=20
engage yourself in an afternoon full of fun and interaction! "Fun?", you =
say.=20
Yes, fun! Officers Ferimer and Wood present this difficult subject =
matter with=20
humor and understanding. This workshop will cover such things as safety, =

observation and perception, legal issues from the Ohio Revised Code and =
common=20
state and local violations in libraries, and law enforcement procedures. =

Participants will be provided question and answer time towards the end =
of the=20
program.</P>
<P>Officers Ferimer and Wood presented this workshop at the Ohio Library =
Support=20
Staff Institute (OLSSI) held in August, 2003. Here=92s what attendees =
had to say=20
about the session: "This was great fun and far more informative than I =
expected.=20
Very amusing and eye-opening." "Way exceeded expectations. Officers Wood =
&amp;=20
Ferimer were delightful!" "I could have listened to them for another 2 =
1/2=20
hours." To read more comments, visit the OLSSI Web site at <A=20
href=3D"http://www.olssi.lib.oh.us/">www.olssi.lib.oh.us/</A>.<BR><STRONG=
><FONT=20
color=3D#008000>___________<BR>___________</FONT></STRONG></P>
<P>To<FONT size=3D4> <FONT =
color=3D#008000><STRONG>REGISTER</STRONG></FONT></FONT>=20
for one or both and for further details, please visit the OVAL Web site =
{ <A=20
href=3D"http://www.oval.lib.oh.us">www.oval.lib.oh.us</A>&nbsp;} and =
click on the=20
"Continuing Education" link then choose the workshop title(s) from the =
listing=20
of upcoming events.</P>
<P>For more information about any OVAL workshop, contact OVAL Continuing =

Education Coordinator Margaret Delaney at <A=20
href=3D"mailto:ceoval@oplin.org">ceoval@oplin.org</A>&nbsp;or =
1-800-759-1537 x2 or=20
740-384-2103 x2.</P>
<P>All OVAL professional &amp; technical training opportunities apply =
toward=20
renewal of your Ohio Public Library Certification.<BR><STRONG><FONT=20
color=3D#008000>___________<BR>___________</FONT></STRONG></P>
<P><FONT color=3D#008000><STRONG><EM>"OVAL: Your Source for Instruction, =
Insight,=20
Inspiration, Innovation!"</EM></STRONG></FONT></P></DIV>
<DIV align=3Dcenter>Margaret L. Delaney, Continuing Education =
Coordinator</DIV>
<DIV align=3Dcenter>Ohio Valley Area Libraries Regional Library=20
System&nbsp;(OVAL)</DIV>
<DIV align=3Dcenter>252 West&nbsp;Thirteenth Street, Wellston, OH =
45692</DIV>
<DIV align=3Dcenter>740-384-2103 x 2 ~ 740-384-2106 fax</DIV>
<DIV align=3Dcenter><A =
href=3D"http://www.oval.lib.oh.us/">www.oval.lib.oh.us</A> ~=20
<A href=3D"mailto:ceoval@oplin.org">ceoval@oplin.org</A></DIV>
<DIV align=3Dcenter>&nbsp;</DIV>
<DIV align=3Dcenter>&nbsp;</DIV>
<DIV align=3Dcenter>&nbsp;</DIV>
<DIV align=3Dcenter>&nbsp;</DIV>
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