[OPLINLIST] TWO FREE WORKSHOPS: "STRATEGIES FOR CONFLICT RESOLUTION" and "DEALING WITH UNACCEPTABLE BEHAVIOR"

Margaret Delaney ceoval@oplin.org
Mon, 15 Mar 2004 16:05:17 -0500


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ALL STAFF of academic, public, school and special libraries and ALL WHO ARE
INTERESTED are invited to come to OVAL and participate in these workshops
FREE! REGISTER FOR ONE OR BOTH!

--------------------------------------
--4/16/04; 10:00 AM to 12:00 PM

WORKSHOP #1: STRATEGIES FOR CONFLICT RESOLUTION

When/Where: Friday, April 16, 2004 from 10:00 AM to 12:00 PM at Ohio Valley
Area Libraries (OVAL), 252 W. 13th Street, Wellston, Ohio

Presented by: Dr. Michael R. McCoy

Costs: This workshop is free of charge to everyone!

---How do you deal with conflict in your library? Like any social
institution, a library is often the scene for interpersonal conflict.
Whether the conflict includes staff members, patrons, or both, the results
of conflict can be devastating. This seminar will explore ways of dealing
with, and minimizing the effects of, interpersonal conflict. Participants
will have the opportunity to share experiences as we try to identify the
best practices for managing conflict between people and controlling its
effects.

Dr. Michael R. McCoy is a veteran non-profit and association executive. A
former college professor, McCoy has founded non-profit organizations and
served others in many capacities including fund-raising, public relations,
program management, planning and administration, and government affairs. He
holds the Ph.D. degree from Emory University, M.Div. from Princeton
Theological Seminary, and B.A. from Emory and Henry College.

-----------------------------------
--4/16/04; 1:00 PM to 3:30 PM

WORKSHOP #2: DEALING WITH UNACCEPTABLE BEHAVIOR

When/Where: Friday, April 16, 2004 from 1:00 PM to 3:30 PM at Ohio Valley
Area Libraries (OVAL), 252 W. 13th Street, Wellston, Ohio

Presented by: Officers Dave Ferimer and Robert Wood, The Ohio State
University

Costs: This workshop is free of charge to everyone!

--Here’s your opportunity to engage yourself in an afternoon full of fun and
interaction! "Fun?", you say. Yes, fun! Officers Ferimer and Wood present
this difficult subject matter with humor and understanding. This workshop
will cover such things as safety, observation and perception, legal issues
from the Ohio Revised Code and common state and local violations in
libraries, and law enforcement procedures. Participants will be provided
question and answer time towards the end of the program.

Officers Ferimer and Wood presented this workshop at the Ohio Library
Support Staff Institute (OLSSI) held in August, 2003. Here’s what attendees
had to say about the session: "This was great fun and far more informative
than I expected. Very amusing and eye-opening." "Way exceeded expectations.
Officers Wood & Ferimer were delightful!" "I could have listened to them for
another 2 1/2 hours." To read more comments, visit the OLSSI Web site at
www.olssi.lib.oh.us/.
___________
___________

To REGISTER for one or both and for further details, please visit the OVAL
Web site { www.oval.lib.oh.us } and click on the "Continuing Education" link
then choose the workshop title(s) from the listing of upcoming events.

For more information about any OVAL workshop, contact OVAL Continuing
Education Coordinator Margaret Delaney at ceoval@oplin.org or 1-800-759-1537
x2 or 740-384-2103 x2.

All OVAL professional & technical training opportunities apply toward
renewal of your Ohio Public Library Certification.
___________
___________

"OVAL: Your Source for Instruction, Insight, Inspiration, Innovation!"

Margaret L. Delaney, Continuing Education Coordinator
Ohio Valley Area Libraries Regional Library System (OVAL)
252 West Thirteenth Street, Wellston, OH 45692
740-384-2103 x 2 ~ 740-384-2106 fax
www.oval.lib.oh.us ~ ceoval@oplin.org





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<DIV>
<P><FONT face=3DGeorgia>ALL STAFF of academic, public, school and =
special=20
libraries and ALL WHO ARE INTERESTED are invited to come to OVAL and =
participate=20
in these workshops <STRONG><FONT color=3D#ff0000>FREE</FONT></STRONG>! =
REGISTER=20
FOR ONE OR BOTH!</FONT></P>
<P><STRONG><FONT =
face=3DGeorgia>------------------------------------<SPAN=20
class=3D418461717-27012004>--</SPAN><BR>--4/16/04; 10:00 =
AM&nbsp;to&nbsp;12:00=20
PM</FONT></STRONG></P>
<P><FONT face=3DGeorgia color=3D#008000 size=3D5><STRONG>WORKSHOP =
#1:&nbsp;STRATEGIES=20
FOR CONFLICT RESOLUTION</STRONG></FONT></P>
<P><FONT face=3DGeorgia><STRONG><FONT =
color=3D#008000>When/Where:</FONT></STRONG>=20
Friday, April 16, 2004 from 10:00 AM&nbsp;to&nbsp;12:00 PM at Ohio =
Valley Area=20
Libraries (OVAL), 252 W. 13th Street, Wellston, Ohio</FONT></P>
<P><FONT face=3DGeorgia><STRONG><FONT color=3D#008000>Presented =
by:</FONT></STRONG>=20
Dr. Michael R. McCoy</FONT></P>
<P><FONT face=3DGeorgia><STRONG><FONT =
color=3D#008000>Costs:</FONT></STRONG> This=20
workshop is free of charge to everyone!</FONT></P>
<P><FONT face=3DGeorgia><STRONG><FONT =
color=3D#008000>---</FONT></STRONG>How do you=20
deal with conflict in your library? Like any social institution, a =
library is=20
often the scene for interpersonal conflict. Whether the conflict =
includes staff=20
members, patrons, or both, the results of conflict can be devastating. =
This=20
seminar will explore ways of dealing with, and minimizing the effects =
of,=20
interpersonal conflict. Participants will have the opportunity to share=20
experiences as we try to identify the best practices for managing =
conflict=20
between people and controlling its effects.</FONT></P>
<P><FONT face=3DGeorgia>Dr. Michael R. McCoy is a veteran non-profit and =

association executive. A former college professor, McCoy has founded =
non-profit=20
organizations and served others in many capacities including =
fund-raising,=20
public relations, program management, planning and administration, and=20
government affairs. He holds the Ph.D. degree from Emory University, =
M.Div. from=20
Princeton Theological Seminary, and B.A. from Emory and Henry=20
College.</FONT></P>
<P><STRONG><FONT =
face=3DGeorgia>-----------------------------------<BR>--4/16/04;=20
1:00 PM&nbsp;to&nbsp;3:30 PM</FONT></STRONG></P>
<P><STRONG><FONT face=3DGeorgia color=3D#008000 size=3D5>WORKSHOP #2: =
DEALING WITH=20
UNACCEPTABLE BEHAVIOR</FONT></STRONG></P>
<P><FONT face=3DGeorgia><STRONG><FONT =
color=3D#008000>When/Where:</FONT></STRONG>=20
Friday, April 16, 2004 from 1:00 PM&nbsp;to&nbsp;3:30 PM at Ohio Valley =
Area=20
Libraries (OVAL), 252 W. 13th Street, Wellston, Ohio</FONT></P>
<P><FONT face=3DGeorgia><FONT color=3D#008000><STRONG>Presented =
by:</STRONG></FONT>=20
Officers Dave Ferimer and Robert Wood, The Ohio State =
University</FONT></P>
<P><FONT face=3DGeorgia><STRONG><FONT =
color=3D#008000>Costs:</FONT></STRONG> This=20
workshop is free of charge to everyone!</FONT></P>
<P><FONT face=3DGeorgia><STRONG><FONT =
color=3D#008000>--</FONT></STRONG>Here=92s your=20
opportunity to engage yourself in an afternoon full of fun and =
interaction!=20
"Fun?", you say. Yes, fun! Officers Ferimer and Wood present this =
difficult=20
subject matter with humor and understanding. This workshop will cover =
such=20
things as safety, observation and perception, legal issues from the Ohio =
Revised=20
Code and common state and local violations in libraries, and law =
enforcement=20
procedures. Participants will be provided question and answer time =
towards the=20
end of the program.</FONT></P>
<P><FONT face=3DGeorgia>Officers Ferimer and Wood presented this =
workshop at the=20
Ohio Library Support Staff Institute (OLSSI) held in August, 2003. =
Here=92s what=20
attendees had to say about the session: "This was great fun and far more =

informative than I expected. Very amusing and eye-opening." "Way =
exceeded=20
expectations. Officers Wood &amp; Ferimer were delightful!" "I could =
have=20
listened to them for another 2 1/2 hours." To read more comments, visit =
the=20
OLSSI Web site at </FONT><A href=3D"http://www.olssi.lib.oh.us/"><FONT=20
face=3DGeorgia>www.olssi.lib.oh.us/</FONT></A><FONT=20
face=3DGeorgia>.<BR></FONT><STRONG><FONT face=3DGeorgia=20
color=3D#008000>___________<BR>___________</FONT></STRONG></P>
<P><FONT face=3DGeorgia>To<FONT size=3D4> <FONT=20
color=3D#008000><STRONG>REGISTER</STRONG></FONT></FONT> for one or both =
and for=20
further details, please visit the OVAL Web site { </FONT><A=20
href=3D"http://www.oval.lib.oh.us"><FONT=20
face=3DGeorgia>www.oval.lib.oh.us</FONT></A><FONT face=3DGeorgia>&nbsp;} =
and click=20
on the "Continuing Education" link then choose the workshop title(s) =
from the=20
listing of upcoming events.</FONT></P>
<P><FONT face=3DGeorgia>For more information about any OVAL workshop, =
contact OVAL=20
Continuing Education Coordinator Margaret Delaney at </FONT><A=20
href=3D"mailto:ceoval@oplin.org"><FONT=20
face=3DGeorgia>ceoval@oplin.org</FONT></A><FONT face=3DGeorgia>&nbsp;or=20
1-800-759-1537 x2 or 740-384-2103 x2.</FONT></P>
<P><FONT face=3DGeorgia>All OVAL professional &amp; technical training=20
opportunities apply toward renewal of your Ohio Public Library=20
Certification.<BR></FONT><STRONG><FONT face=3DGeorgia=20
color=3D#008000>___________<BR>___________</FONT></STRONG></P>
<P><FONT face=3DGeorgia color=3D#008000><STRONG><EM>"OVAL: Your Source =
for=20
Instruction, Insight, Inspiration, =
Innovation!"</EM></STRONG></FONT></P></DIV>
<DIV align=3Dcenter><FONT face=3DGeorgia>Margaret L. Delaney, Continuing =
Education=20
Coordinator</FONT></DIV>
<DIV align=3Dcenter><FONT face=3DGeorgia>Ohio Valley Area Libraries =
Regional Library=20
System&nbsp;(OVAL)</FONT></DIV>
<DIV align=3Dcenter><FONT face=3DGeorgia>252 West&nbsp;Thirteenth =
Street, Wellston,=20
OH 45692</FONT></DIV>
<DIV align=3Dcenter><FONT face=3DGeorgia>740-384-2103 x 2 ~ 740-384-2106 =

fax</FONT></DIV>
<DIV align=3Dcenter><A href=3D"http://www.oval.lib.oh.us/"><FONT=20
face=3DGeorgia>www.oval.lib.oh.us</FONT></A><FONT face=3DGeorgia> ~ =
</FONT><A=20
href=3D"mailto:ceoval@oplin.org"><FONT=20
face=3DGeorgia>ceoval@oplin.org</FONT></A></DIV>
<DIV align=3Dcenter><FONT face=3DGeorgia></FONT>&nbsp;</DIV>
<DIV align=3Dcenter><FONT face=3DGeorgia></FONT>&nbsp;</DIV>
<DIV align=3Dcenter><FONT face=3DGeorgia></FONT>&nbsp;</DIV>
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