[OPLINLIST] MOLO sponsoring Reference Skills and Services workshops

Wed, 16 Mar 2005 11:25:47 -0500

This is a multi-part message in MIME format.

------=_NextPart_000_0002_01C52A1A.E68EED50
Content-Type: text/plain;
	charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

Reference Skills and Services - Part I

5/10/2005

9:00 AM  to 3:30 PM
Massillon Public Library

Scheduled Speaker:  Belinda Boon, Library Consultant

Registration is limited to  40

Providing reference service in today's libraries requires skill,
knowledge, good humor and a strong dedication to service. Good customer
service must be balanced with efficiency and speed while still getting
to the heart of the user's information needs. But limited resources and
the huge number of online choices can make selecting and using print or
online materials confusing at best. This two-day workshop includes an
overview of reference services, the reference interview, and techniques
for evaluating and using print and online resources. Participants will
become familiar with basic print and electronic resources that will help
answer general reference questions; understand the steps involved in
conducting an effective reference interview; learn to evaluate print and
electronic resources; and practice their reference skills through
hands-on exercises. Belinda Boone is an independent library consultant
from Austin, TX. and formerly worked for the Texas State Library and
Archives Commission. During her first visit to MOLO, Belinda conducted a
weeding workshop using the CREW method that was well received!=20

Register on-line for this workshop at
http://www.molorls.org/ceonline/event.aspx?ID=3D166

Reference Skills and Services - Part II

5/11/2005

9:00 AM  to 3:30 PM
Massillon Public Library, Massillon, OH

Scheduled Speaker:  Belinda Boon, Library Consultant

Registration is limited to  40

Providing reference service in today's libraries requires skill,
knowledge, good humor and a strong dedication to service. Good customer
service must be balanced with efficiency and speed while still getting
to the heart of the user's information needs. But limited resources and
the huge number of online choices can make selecting and using print or
online materials confusing at best. This two-day workshop includes an
overview of reference services, the reference interview, and techniques
for evaluating and using print and online resources. Participants will
become familiar with basic print and electronic resources that will help
answer general reference questions; understand the steps involved in
conducting an effective reference interview; learn to evaluate print and
electronic resources; and practice their reference skills through
hands-on exercises. Belinda Boone is an independent library consultant
from Austin, TX. and formerly worked for the Texas State Library and
Archives Commission. During her first visit to MOLO, Belinda conducted a
weeding workshop using the CREW method that was well received!=20

Register on-line for this workshop at
http://www.molorls.org/ceonline/event.aspx?ID=3D167

Chris Hopkins, Program Coordinator
MOLO Regional Library System
Newcomerstown Library Annex
123 North Bridge Street
Newcomerstown, OH 43832
Voice: 330-204-1135
http://www.molorls.org <http://www.molorls.org/>=20
Email: chris@molorls.org
=20
=20

------=_NextPart_000_0002_01C52A1A.E68EED50
Content-Type: text/html;
	charset="us-ascii"
Content-Transfer-Encoding: quoted-printable

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; =
charset=3Dus-ascii">
<TITLE>Message</TITLE>

<META content=3D"MSHTML 6.00.2900.2604" name=3DGENERATOR></HEAD>
<BODY>
<DIV><FONT size=3D2>
<H2 dir=3Dltr style=3D"MARGIN-RIGHT: 0px"><SPAN =
id=3Deventtitle_lbl><FONT face=3DArial=20
color=3D#ff0000>Reference Skills and Services - Part =
I</FONT></SPAN></H2>
<P><SPAN id=3Ddate_lbl><FONT face=3DArial color=3D#0000ff=20
size=3D3><STRONG>5/10/2005</STRONG></FONT></SPAN></P>
<P><FONT face=3DArial><STRONG><FONT color=3D#0000ff><FONT size=3D3><SPAN =

id=3Dstartt_lbl>9:00 AM &nbsp;to 3:30 =
PM <SPAN=20
id=3Dvenue_lbl>Massillon Public =
Library
Scheduled=20
Speaker:&nbsp; Belinda Boon, Library=20
Consultant
Registration is=20
limited to&nbsp; <SPAN=20
id=3Dreglimit_lbl>40
<FONT=20
face=3DArial>Providing reference service in today&#8217;s libraries =
requires skill,=20
knowledge, good humor and a strong dedication to service. Good customer =
service=20
must be balanced with efficiency and speed while still getting to the =
heart of=20
the user&#8217;s information needs. But limited resources and the huge =
number of=20
online choices can make selecting and using print or online materials =
confusing=20
at best. This two-day workshop includes an overview of reference =
services, the=20
reference interview, and techniques for evaluating and using print and =
online=20
resources. Participants will become familiar with basic print and =
electronic=20
resources that will help answer general reference questions; understand =
the=20
steps involved in conducting an effective reference interview; learn to =
evaluate=20
print and electronic resources; and practice their reference skills =
through=20
hands-on exercises. Belinda Boone is an independent library consultant =
from=20
Austin, TX. and formerly worked for the Texas State Library and Archives =

Commission. During her first visit to MOLO, Belinda conducted a weeding =
workshop=20
using the CREW method that was well received! 
Register on-line =
for this=20
workshop at <A=20
href=3D"http://www.molorls.org/ceonline/event.aspx?ID=3D166">http://www.m=
olorls.org/ceonline/event.aspx?ID=3D166</A><SPAN=20
class=3D257121916-16032005>
<H2 dir=3Dltr style=3D"MARGIN-RIGHT: 0px">Reference Skills and Services - Part =
II</H2>
5/11/2005
<SPAN =

id=3Dstartt_lbl>9:00 AM &nbsp;to 3:30 =
PM <SPAN=20
id=3Dvenue_lbl>Massillon Public Library, Massillon,=20
OH
Scheduled=20
Speaker:&nbsp; Belinda Boon, Library=20
Consultant
Registration is=20
limited to&nbsp; <SPAN=20
id=3Dreglimit_lbl>40
<FONT=20
face=3DArial>Providing reference service in today&#8217;s libraries =
requires skill,=20
knowledge, good humor and a strong dedication to service. Good customer =
service=20
must be balanced with efficiency and speed while still getting to the =
heart of=20
the user&#8217;s information needs. But limited resources and the huge =
number of=20
online choices can make selecting and using print or online materials =
confusing=20
at best. This two-day workshop includes an overview of reference =
services, the=20
reference interview, and techniques for evaluating and using print and =
online=20
resources. Participants will become familiar with basic print and =
electronic=20
resources that will help answer general reference questions; understand =
the=20
steps involved in conducting an effective reference interview; learn to =
evaluate=20
print and electronic resources; and practice their reference skills =
through=20
hands-on exercises. Belinda Boone is an independent library consultant =
from=20
Austin, TX. and formerly worked for the Texas State Library and Archives =

Commission. During her first visit to MOLO, Belinda conducted a weeding =
workshop=20
using the CREW method that was well received! 
Register on-line =
for this=20
workshop at <A=20
href=3D"http://www.molorls.org/ceonline/event.aspx?ID=3D167">http://www.m=
olorls.org/ceonline/event.aspx?ID=3D167</A><SPAN=20
class=3D257121916-16032005>
<DIV class=3DSection1 align=3Dleft>Chris Hopkins, =
Program=20
Coordinator</DIV>
<DIV class=3DSection1>MOLO Regional Library =
System</DIV>
<DIV class=3DSection1>Newcomerstown Library =
Annex</DIV>
<DIV class=3DSection1>123 North Bridge =
Street</DIV>
<DIV class=3DSection1>Newcomerstown, OH =
43832</DIV>
<DIV class=3DSection1>Voice: =
330-204-1135</DIV>
<DIV class=3DSection1><A=20
href=3D"http://www.molorls.org/">http://www.molorls.org</A></DIV>
<DIV class=3DSection1>Email: <A=20
href=3D"mailto:chris@molorls.org">chris@molorls.org</A></DIV>
<DIV class=3DSection1>&nbsp;</DIV>
<DIV class=3DSection1>&nbsp;</DIV><FONT=20
face=3DArial></DIV></BODY></HTML>

------=_NextPart_000_0002_01C52A1A.E68EED50--