[OPLINLIST] Supervisory Skills Workshop: Communication and Listening - Blue Ash, Ohio

[SWON Libraries]

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any duplication.
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  Supervisory Skills Workshop: Communication and Listening
  <http://www.swonlibraries.org/viewevent?id=880>

Developing excellent communication and listening skills is absolutely 
essential to supervision. A supervisor must be able to share knowledge 
and ideas, get their message across clearly, and be an effective 
listener which allows others to feel heard and understood. Supervisors 
don't just engage in communication- they /rely/ upon it. It's what they 
use to inform, instruct, direct, develop, motivate, convince, correct, 
collaborate and achieve. This workshop will address the key components 
of communication and listening as well as offering practical tips to 
improve your skills in these critical areas.

· Identify keys to communication excellence
· Review and define the communication process
· Discuss effective communication and delivery methods
· Practice active listening skills


      Date

Wednesday, February 21st, 2007


      Time

9:00 a.m. - 12:00 p.m.


      Location

SWON Libraries Office


      Speaker(s)

*Marti Peden* is President of Peden and Associates, an Akron, Ohio based 
firm that specializes in Management and Employee Development seminar 
presentations, motivational speaking engagements and organizational 
development activities such as team building, conflict resolution, group 
facilitation and strategic planning. She received her Bachelor's Degree 
in Psychology from the University of Steubenville and her Master's 
Degree in Education and Counseling from Kent State University.

Marti has more than twenty-five years of experience as a Human Resource 
Consultant serving clients in business, healthcare and libraries. She 
has conducted many workshops for Ohio's regional library systems such as 
CAMLS, NOLA, NORWELD, and SOLO as well as working with numerous 
libraries across the state such as Columbus Metro Library, Cuyahoga 
County Public Library, Cleveland Heights-University Heights Public 
Library, Akron Summit County Library and Stark County District Library.


      Meal

Continental breakfast will be provided


      Audience

Staff and supervisory personnel at all levels


      Contributing Member of SWON Libraries

$35


      Friend of SWON Libraries

$35


      Contributing Member of NEO-RLS, NORWELD, or SERLS

$35


      Other

$70

The deadline to register is Sunday, February 18th, 2007



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