[OPLINLIST] Use of Paypal by libraries in SEO and elsewhere

[Mohamed Ragheb]

Hi Marsha,

 

We started using paypal last spring and it's be working wonderful for us and
it's used a lot , we started doing that at the same time we switched to self
check using touch screen monitors. You can do this different ways but it all
depends if it worth it or not as each way will include some costs.. Survey
will be a good thing to get feedback from patrons to judge this part.

 

Do you use the Website Standard and have your circulation staff enter the
patrons information at the circulation desk?  Or do patrons only pay from
their home or library public access computers?  How may use Website Payments
Pro? 

 

We have patron do that themselves using the touch screen monitors as it's
completely self check. Staff members are can't/not allowed doing that at
their computers.

Patrons also can pay online from home or inside the library, anyone can pay
online after successful login to their account.

 

Do you also use a USB mini magnetic Stripe reader?

 

Yes we do.

 

How long did it take your circulation staff to get used to using the new
procedures?

 

I setup a self check station in the staff lounge room and went through few
session of training to cover all the circ staff, also I left it for around a
week so staff can try to use it and ask any questions before we went live.

 

Do you have a separate checking account to deposit your Pay Pal deposits or
do you use the library's regular checking account?  

 

We use the same account, paypal is pretty secure.

 

How much extra work was setting this up for the Fiscal Officer?

 

I didn't do that part myself but I believe it wasn't a lot of work.

 

I hope that helps

Thanks

 

 

Mohamed A. Ragheb, M.TEC, M.C.P.
Technology Manager 
Wadsworth Public Library 
132 Broad Street 
Wadsworth, OH 44281-1897 
Phone: 330-335-2600 
Fax: 330-334-6605 
http://www.wadsworthlibrary.com 

-----Original Message-----
From: oplinlist-bounces at oplin.org [mailto:oplinlist-bounces at oplin.org] On
Behalf Of Marsha Wagner
Sent: Wednesday, September 09, 2009 6:31 PM
To: oplinlist at oplin.org
Subject: [OPLINLIST] Use of Paypal by libraries in SEO and elsewhere

 

The Canal Fulton Public Library is considering setting up a Pay Pal Account
for our library.  I understand that some libraries are already using it.  Of
those having Pay Pal for their libraries, I have several questions for you.
Do you use the Website Standard and have your circulation staff enter the
patrons information at the circulation desk?  Or do patrons only pay from
their home or library public access computers?  How may use Website Payments
Pro?  Do you also use a USB mini magnetic Stripe reader?  How long did it
take your circulation staff to get used to using the new procedures?  Do you
have a separate checking account to deposit your Pay Pal deposits or do you
use the library's regular checking account?  How much extra work was setting
this up for the Fiscal Officer?  Let me know.  Thanks in advance for your
assistance in this matter.

Marsha Wagner 
Director 
Canal Fulton Public Library 
154 Market St. NE 
Canal Fulton, OH 44708 
330 854-4148; fax 330 8549520 

"All that mankind has done, thought, gained or been; it is lying as in magic
preservation in the pages of books."  Thomas Carlyle

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