[OPLINLIST] Online NEO Programs for Everyone

[Melissa R. Lattanzi]

Here are two great series that are starting the end of August beginning of September.  These programs are for anyone who works in the library.

	 

	PC Troubleshooting: Session I of IV

	What do you do if the computer staff isn't around and your system keeps crashing or if your printer magically stops working? Most of us get frustrated and turn off the system or worse! In this course we will approach troubleshooting from the non-techie perspective to help you develop some good general computer troubleshooting skills that can ease your frustration, and help you work with patrons and get your computer back on track faster.

	In the first of four sessions learn how to diagnose problems with your five senses, and common power issues. 

PC Troubleshooting: Session I of IV <http://www.neo-rls.org/ce/eventdetail.cfm?ID=987>  –P.M.

Online Training

08/26/2010

PC Troubleshooting: Session I of IV <http://www.neo-rls.org/ce/eventdetail.cfm?ID=988>  –A.M.

Online Training

08/27/2010

	 

	Solving The Personality Puzzle: Personalities at Work

	Are you an employee? A manager? Do you have a spouse? Children? Friends? Acquaintances? Do you volunteer in an organization? Are you on committees? Do you ever deal with people in any context at all? Of course you do! This workshop series is an invaluable tool in understanding your own personality style, as well as understanding those with whom you interact. 

	You'll be introduced to Tightrope walkers, Ringleaders, Attendants and Clowns, and find out how we are all so different... and yet so alike. Why do they do the things they do and why do you react the way you do? Why do you struggle to communicate effectively with some people? Why don't they have the same goals you do? Why don't they see things the way you do (after all, you're right, right?!?)? 

	In the first session, Personalities at Work, you'll find out your own personality style as well as the strengths and weaknesses of each of the four basic styles. As you learn about yourself, you'll undoubtedly experience an "aha!" moment regarding someone else.

Solving The Personality Puzzle: Personalities at Work--A.M. <http://www.neo-rls.org/ce/eventdetail.cfm?ID=960>  

Online Training

09/01/2010

Solving The Personality Puzzle: Personalities at Work--P.M. <http://www.neo-rls.org/ce/eventdetail.cfm?ID=961>  

Online Training

09/01/2010

	 

	 

	Melissa Lattanzi, Senior Continuing Education Specialist
	lattanzm at neo-rls.org <mailto:lattanzm at neo-rls.org> 

	Northeast Ohio Regional Library System

	4445 Mahoning Ave. NW

	Warren, OH 44483

	330-847-7744 ext. 12

	http://saveohiolibraries.com/ <http://saveohiolibraries.com/>