[OPLINLIST] KIN24x7 November Newsletter

[Donald Boozer]

The November issue of the KnowItNow24x7 Newsletter is now available online at

http://provider.knowitnow.org/newsletter/knowitnow24x7-newsletter-november-2010

In this edition:

- Coordinator's Corner: Two Ears, One Mouth
- Text Messaging Coming Soon
- Provider Site Updates (including "Second Look" transcripts)
- Tips & Tactics: Be a Patron
- A Sampling of KIN24x7 Patron Survey Comments from October 2010
- Statistics: Top 20 for October 2010
- Online Resources of the Month: Online Training Opportunities

Enjoy!

Donald Boozer
KnowItNow24x7 Coordinator
Cleveland Public Library, Automation Department
325 Superior Avenue East, Cleveland, OH 44114
216-623-2960
dboozer at cpl.org
http://www.knowitnow.org