[OPLINLIST] January 2010 KnowItNow24x7 Newsletter Online

[Donald Boozer]

The January 2010 edition of the KnowItNow24x7 Newsletter is now available online at:

http://provider.knowitnow.org/node/793

In this issue:

- Coordinator's Corner: A Quick Look Back and Full Speed Ahead
-- "In 2010, the KIN24x7 librarians participated in 80,745 live chat sessions, responded to 1,434 email messages, and handled 245 IM sessions."
- Recent Updates to the Provider Site and Twitter
- A Sampling of KIN24x7 Patron Survey Comments from December 2010
- 2010 Cumulative Statistics:
-- http://provider.knowitnow.org/KINdocs/2010_Cumulative_Stats.pdf
- Online Resources of the Month: Reminiscences and Predictions

Enjoy!

Donald Boozer
KnowItNow24x7 Coordinator
Cleveland Public Library, Automation Department
325 Superior Avenue East, Cleveland, OH 44114
216-623-2960
dboozer at cpl.org
http://www.knowitnow.org