[OPLINLIST] KnowItNow Newsletter: December issue available

[Donald Boozer]

The December 2012 issue of the KnowItNow Newsletter is now available at:

http://provider.knowitnow.org/node/93824

In this edition:
- Coordinator's Corner: Highlights of 2012
- Recent Updates to the KIN Provider Site
- Tips & Tactics: Revisiting Crisis Call Guidelines
- Patron Survey Comments
- Statistics: Top 20 Asking ZIP Codes and Top 20 Answering Libraries
- Online Resources of the Month: Best of 2012

Enjoy!

Don Boozer
KnowItNow Coordinator
Cleveland Public Library
325 Superior Avenue East, Cleveland, OH 44114
216-623-2960
dboozer at cpl.org
http://www.knowitnow.org