[OPLINLIST] KIN24x7 Newsletter: Feb. 2012 issue

[Donald Boozer]

The February edition of the KnowItNow24x7 Newsletter is now posted at:

http://provider.knowitnow.org/node/43616

In this issue:

- Coordinator's Corner: Making a Case (for participation in KnowItNow24x7)
- Announcing the "Virtual Reference Buddy System"
- Tips & Tactics: Chit-chat
- Welcome for our practicum student
- Sampling of Patron Survey Comments from January 2012
- Statistics: Top 20 Individual and Institutional Answerers
- Online Resources of the Month: KIN24x7 Provider Site Resources

Enjoy!

Donald Boozer
KnowItNow24x7 Coordinator
Cleveland Public Library, Automation Department
325 Superior Avenue East, Cleveland, OH 44114
216-623-2960
dboozer at cpl.org
http://www.knowitnow.org