[OPLINLIST] Look at these free webinars for library professionals from WebJunction

McDevitt-Stredney, Marsha marshams at library.ohio.gov
Fri Nov 1 12:09:02 EDT 2013


Please excuse multiple postings…

Looking for high quality, convenient, and no cost training opportunities?  Check out these upcoming free webinars from WebJunction:

November Webinars:
Serving job seekers: library and workforce system partnerships that work
Wednesday, November 6, 2013 ♦ 2 pm Eastern / 11 am Pacific ♦ 60 min
Early Registration: http://www.webjunction.org/events/webjunction/library_and_workforce_system_partnerships.html

Innovative partnerships between state and local libraries and their workforce systems can amplify services to meet community employment needs, including the needs of businesses, veterans, Spanish-language speakers and other sectors. Presenters representing both workforce agencies and libraries will share their hands-on experiences with initiating and sustaining partnerships. Learn about additional public-private partnerships and how you can achieve similar results in your community. Come prepared to share your own experiences of collaborating with the local workforce system to serve the employment needs of your community.

This webinar is part of an ongoing collaboration with WebJunction, the U.S. Department of Labor Employment and Training Administration (DOL/ETA) and the Institute of Museum and Library Services (IMLS).

Presented by:

·        Michael Harding, Workforce Analyst, Employment and Training Administration, US Department of Labor

·        Steve Olson, Regional Director Job Service Operations Bureau, Montana Dept. of Labor & Industry

·        Aubrey B. Carroll, Information Services Manager, Florence County Library System, which was recognized as South Carolina’s Outstanding Workforce Partner<http://www.statelibrary.sc.gov/florence-library-receives-partner-award>

Grace Under Pressure: Tips and Tricks to Cultivate a Positive Approach
Tuesday, November 12, 2013 ♦ 2 pm Eastern / 11 am Pacific ♦ 90 min
Early Registration: http://www.webjunction.org/events/webjunction/Grace_Under_Pressure.html
Working in a library can feel like a constant juggling act. We navigate competing demands and challenging situations on a daily basis in order to meet our mission and transform our communities. In this interactive session, discover how to handle these challenges proactively. Learn positive, practical tips, stress-reduction skills, and ideas for changing your personal work style. Learn strategies to help you face challenging situations that affect your whole organization and society-wide issues that impact the communities we serve. Feel better and be more effective at your work.
Presented by:

·        Cheryl Heywood, Timberland Regional Library, WA

·        Georgia Lomax, Pierce County Library System, WA

·        Anna Shelton, OCLC Program Consultant

December Webinars:
The Future is Now: Rural Library as Innovation Incubator
Wednesday, December 4, 2013 ♦ 2 pm Eastern / 11 am Pacific ♦ 60 min
Early Registration: http://www.webjunction.org/events/webjunction/Future_is_Now.html

With the technology landscape constantly shape-shifting, libraries must respond as futurists to changing patron needs. Learn how to remain relevant, if not core, to your community's needs by providing the means and support for patrons to create and innovate.

Rural and small libraries with limited resources can become community innovation incubators, by providing patrons access to transformative technologies and by providing space for new ideas to be explored. Beyond makerspaces to editing suites and digital learning labs, libraries are empowering and impacting their communities, now and in the future. Bring your own story of library as innovation incubator and learn from others!

This webinar is hosted in collaboration with the Association for Rural and Small Libraries<http://arsl.info/>.

Presented by: Tameca Beckett, Youth Services Librarian, Laurel Public Library (DE), and Andrea Berstler, Director at the Wicomico Public Library (MD), who both serve on ARSL's Board of Directors.

The Power of Transformational Stories
Tuesday, December 10, 2013 ♦ 2 pm Eastern / 11 am Pacific ♦ 60 min
Registration: http://www.webjunction.org/events/webjunction/Power_of_Transformational_Stories.html

Communicating about transformation vs. information is a critical component of changing perceptions about the library in your community. Your team transforms lives every day—and these are the stories that will resonate the most. Join Nancy Dowd, Senior Manager for NoveList’s LibraryAware<http://www.libraryaware.com/>, and Karen Austin, Geek the Library<http://get.geekthelibrary.org/> field manager at OCLC, as they discuss how to identify, mold and communicate transformational stories that can help your community understand the value of the library to individuals and the community as a whole.

This webinar is hosted by Geek the Library<http://www.geekthelibrary.org/>, a community awareness campaign.

Extreme Customer Service, Every Time
Thursday, December 12, 2013 ♦ 2 pm Eastern / 11 am Pacific ♦ 60 min
Early Registration: http://www.webjunction.org/events/webjunction/Extreme_Customer_Service_Every_Time.html
Commitment to great customer service goes beyond “service with a smile.” It is a commitment to truly engage and communicate with patrons and to find ways to extend the experience above and beyond their expectations. Building on the success of the Darien Library, whose reputation is known internationally for providing “extreme customer service,” presenter Gretchen Caserotti will provide you with practical and actionable ideas that can help your library, whether small or large, commit to ex­­­­cellent customer service.

Presented by: Gretchen Caserotti, director, Meridian Library District (ID), who has served from frontline librarian to policy maker, and was trained
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[cid:image002.jpg at 01CED6FB.25DED920]
Marsha McDevitt-Stredney
Director, Marketing & Communications
274 E. 1st Avenue
Columbus, OH 43201
Tel: 614-644-6875
Fax: 614-466-3584
library.ohio.gov<http://library.ohio.gov>
[cid:image004.png at 01CED6FB.25DED920]<https://www.facebook.com/StateLibraryOhio>  [Description: Twitter logo - links to the State Library of Ohio's Twitter page] <http://twitter.com/statelibohio>   [Description: Blog logo - Links to the State Library of Ohio's blog] <http://library.ohio.gov/blog/>   [cid:image009.png at 01CED6FB.25DED920] <http://pinterest.com/stlibohio/>
Share Your Story<http://library.ohio.gov/state-librarian/share-your-story> by telling us how a
State Library service or resource helped
you or your library.


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