[OPLINLIST] Customer Service Assistant position

[Jennifer Groff]

The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Adult Customer Service Assistant at the Main location.



Position(s):

Customer Service Assistant – Main



Status:

36 hours per week



Salary:

$10.50/hour plus benefits



Qualifications:  High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer and/or transport materials up to 50 lbs. including cargo and book drop; provide own transportation in fulfillment of job duties; be available some evenings and some Saturdays.



Job Responsibilities:

Under the supervision of the Adult and Teen Services Manager, the Customer Service Assistant will perform a variety of library procedures; provide high quality customer service, programs, and materials to Library clients; and promotes Library service to all customers. Duties include but are not limited to:



  *   Provides quality circulation, reference, and reader’s advisory service to customers
  *   May plan, prepare, present, and/or assist with library programs
  *   Provides new customers with information about the Library; promotes Library information, services, and programs
  *   May process Passport applications
  *   Assistance with processing passport applications
  *   Provides Mobile Services Support
  *   May prepare and coordinate customer collections
  *   Interprets customers’ needs and refers them appropriately



Job Requirements:



  *   Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills
  *   Computer knowledge including Internet searching, familiar with Microsoft Word, e-mail skills and file management
  *   Comfortable with Mobile Technology
     *   Tablets, E-readers, Laptop
     *   Digital downloads





Interested persons should submit a completed job application along with a letter highlighting skills and experience in relation to this job posting to:



Thank You,


Jennifer Groff

[https://ci4.googleusercontent.com/proxy/sdsKF16jMDm4MnGpEwpL6w82jXur_NP0ubcI5Dx2WaqoCW9S9NAZKIKlEcyqJy0iRXvOI2Oali3wMNGXoWKCAWHL019S_Ay_kvPVtwJTx86nUw97nbXe6PHSnfv_vIQWM5yYoEPYvuq2lReLXGHuOsJD3mkGBpMkpL3v6q-padutlOqSQTuEpLLaOpP1Ug4O4SRlPUaLMmhHgrI=s0-d-e1-ft#https://docs.google.com/uc?export=download&id=0ByBre6q7KZyhejVDc2g4RWRCSlE&revid=0ByBre6q7KZyhSjRWWkNoOWwwQXBIL1UyRmFRcGY3a1JBMXhVPQ]
HR Coordinator
jgroff<mailto:aatcpl at gmail.com>@tusclibrary.org<mailto:aatcpl at gmail.com>
330-364-4474 extension:239<tel:330-364-4474%20extension%3A229>
330-364-8217<tel:330-364-8217> fax
121 Fair Ave NW New Philadelphia, OH 44663
http://www.tusclibrary.org/


For Employment Opportunities- https://www.tusclibrary.org/content/employment

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