[OPLINLIST] JOB POSTING: Head of Technology & Reference Services - North Canton Public Library

[Andrea Legg]

North Canton Public Library

Job Posting

Head of Technology and Reference Services

The North Canton Public Library is looking for a dynamic, innovative,
customer-service driven manager to provide support, leadership, and
oversight to the Library's technology and reference services. The successful
applicant must be enthusiastic and public-service focused with excellent
management skills and an expertise in technology, specifically as it relates
to public libraries. The Head of Technology and Reference Services is part
of a team that establishes and monitors objectives towards the achievement
of the Library's vision.  

 

Job Title: Head of Technology and Reference Services  

Hours: Full Time (40 hours per week), including evening and weekend hours 

Minimum of Salary Range: $40,000 plus full benefits; salary range
commensurate with the candidate's qualifications and experience 

 

Job Responsibilities: The North Canton Public Library's Head of Technology
and Reference Services will be responsible for managing the Library's
technology as it relates to customer service as well as managing its
Reference Services Department that oversees adult, teen, and technology
programming.  

 

Duties include but are not limited to: 

 

*         Demonstrates outstanding customer service, integrity, and
commitment to innovative technology 

*         Participates in the hiring, training, and evaluating of reference
staff; ensures that staff perform duties according to established procedures


*         Analyzes community information needs, identifies trends in
information delivery, and designs programs and services to provide optimum
service to Library users  

*         Monitors and evaluates the effectiveness of Library services and
reference programs; makes adjustments as necessary to assure the delivery of
the highest quality of service  

*         Selects, purchases, and maintains electronic databases 

*         Evaluates, purchases, and maintains Library hardware and software
and all related items; acts as a liaison with outside technology vendor to
coordinate installation and repair of said systems  

*         Oversees automation of Library administrative functions  

*         Develops technology assessments based on customer, Library, and
staff needs  

*         Retains software and database licenses as well as service
contracts for all network-related equipment; coordinates with outside
technology vendor to ensure the efficiency and operational functions of each


*         Works with the Director to formulate policies related to
technology, adult, and reference services and interprets and assures the
implementation of policy  

 

Education: Master of Library and Information Science from an ALA-accredited
college or university  

Qualifications: Knowledge of emerging technology, integrated library systems
(specifically Polaris), reference services, collection development,
supervision, planning, and administration. Previous management or
supervisory experience strongly preferred.  A strong familiarity with a wide
range of computer systems and various technologies required.  

 

Deadline: Applications will be accepted through July 31.  

 

Please submit a letter of interest, resume, and three professional
references to: 

Andrea Legg, Director

alegg at northcantonlibrary.org  

 

Detailed job description available upon request.  

---

Andrea Legg

Director

North Canton Public Library

185 North Main Street | North Canton, OH 44720

w:  <http://www.ncantonlibrary.com> www.ncantonlibrary.com

m: 330.546.3064 | p: 330.499.4712 x 315

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