[OPLINLIST] Job Posting: Technology Manager
Cheryl Mullins
cmullins4 at gmail.com
Tue Oct 6 16:24:05 EDT 2020
Technology Manager
Reporting Relationship: Reports to the Library Director
Supervises: Maintenance
Weekly Hours: Management/Administrative position; full-time, salaried
position at 40 hours per week
Schedule: Includes daytime, evening and weekend hours, Monday through
Saturday. Some evenings and weekends may be required. Hours are subject to
change by the Director. Flexibility/on-call status may be required at
times.
Duties and Responsibilities: Performs a variety of duties as related to
the operation and maintenance of the Library’s computer and communications
system. Work involves the installation and maintenance of hardware and
software, Server and communication equipment repair and diagnosis and
problem solving for system hardware and software problems. Provides system
and technical assistance to staff. Provides technical assistance to
patrons and teaches public computer classes on a regular basis. Prepares
and distributes reports. Assists with the maintenance of the Library’s
website and ongoing Memory Project. Completes a Library Technology Plan
and performs an overall security audit periodically. Maintains the
Library’s wireless network. Work requires the operation computers,
printers, scanners, and peripheral equipment, and is subject to frequent
interruptions. Acts as building maintenance supervisor to maintenance
staff and liaison to vendors.
Required Education & Experience: Associate’s degree in Computer Science or
related field from an accredited college is Education preferred. Previous
library IT experience preferred. Experience working with computer systems
essentials, hardware essentials, and operating systems to include Windows
XP/ Windows 7, Windows Server 2008, networking hardware and protocols,
Office 2007 and 2010. With personal computers, the Windows operating
equipment and Microsoft Office products are preferred. Excellent
communication skills. Ability to self-manage and maintain a professional
image.
Preferred: 2 years customer service experience, library experience, strong
interest in books, movies and music
Knowledge, Skills & Abilities Required: Genuine enjoyment interacting
with and providing service to the public, demonstrated knowledge of and
experience with PC’s, the Windows operating environment, and Microsoft
Office products, demonstrated problem-solving ability, demonstrated
knowledge of telecommunications testing equipment, demonstrated ability to
accurately assess customer needs, record keeping ability
Basic Duties: Operates and maintains the Library’s computer and
telecommunications systems.
Performs daily monitoring routines to include server and telecommunications
equipment.
Evaluates and installs PC hardware and software
May write software scripts
May research and write technology-based grants
Installs and develops networks
Performs routine system backups
Installs computer equipment
Compiles necessary statistics
Specific Duties: Library Website: Responsible for the technical
maintenance and upgrades of the library’s website.
Programming: Provides in the library on a regular basis, instruction to
patrons on the use of public computers, Internet, email and databases and
trains staff to do the same. This may involve teaching children or seniors
at off-site locations.
Patron Q & A: Is available to answer patrons’ technology questions during
specified times. Technology Plan: Responsible for creating and maintaining
a Technology Plan for the entire library facility to encompass all aspects
of technology. Plan to include security, hardware/software upgrades, and
inventory for all hardware/software in the library.
Closing Date: Applications and resumes will be accepted until the position
is filled.
Instructions for Applying: Please submit an application, letter of
interest, resume, and three professional references to:
David Brown
154 Market St. E
Canal Fulton, Ohio 44614
david at canalfultonlibrary.org
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