[OPLINLIST] Columbus Metropolitan Library - Branch Manager

[Deborah Plummer]

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NOW HIRING!

We're one of the top-ranked urban library systems in the country and are always looking for skilled professionals with a Customer First mindset and passion for our community. We are proud to offer a comprehensive, competitive benefits package, with options designed to best meet the needs of you, your family and your lifestyle. We have various full-time and part-time positions available from entry-level to managerial. Check out our latest Manager position below!

Visit columbuslibrary.org/careers<https://www.columbuslibrary.org/careers/> to view a full list of our current openings.

Manager - Barnett Branch (Full-time)
Salary Range: $66,157.44 To 99,236.80 Annually
Purpose of the job: Leads and manages staff and building resources in order to achieve stated library goals and objectives. This position manages a single location that is relatively larger in size, has higher usage, has two or more managers and/or supervisors and/or the location is responsible for leading and managing specialized services across the department. The Manager II aligns location initiatives with strategic and tactical plans.

Apply Today!

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=32cd786e-c6b9-4eee-afc2-3fdbcaeb90cb&ccId=19000101_000001&jobId=392806&lang=en_US&source=CC4

Principal Duties and Responsibilities:


  1.  Leads a team of two or more supervisors in the effective management of operations at local level. Handles a wide variety of strategic and operational details. Delegates tasks, fields questions/complaints and gathers data to prepare supporting communications and reports. Serves as location's primary contact with other Library departments.
  2.  Develops, coaches and trains management, supervisory and line staff. Sets individual performance measurements for staff and holds them accountable. Responsibilities include managing, hiring, orienting and evaluating. Models Business of People and exceptional customer service behaviors.
  3.  Leads location's goal setting and planning efforts to align with the tactical and strategic plan. Communicates system initiatives to staff and customers. Coordinates tactical plan objectives at local level.
  4.  Establishes and maintains collaborations with community agencies and promotes library services through community outreach. Responsible for developing and maintaining open communications with professional and community organizations at local level.
  5.  Solves problems at the local level and assists with problem solving at the system level. Owns customer complaints until issue resolution is reached.
  6.  Interprets and communicates library policies and procedures to staff and customers.
  7.  Coordinates, initiates and approves paperwork and documentation to assure proper fiscal and regulatory control. Prepares and manages location budget.
  8.  Assists in the delivery of services to the customer at all service points. Maintains personal skills to assure quality of service in areas of library collections, technology, reference, readers' advisory and circulation.
  9.  Attends local, state and national conferences or meetings as required.

Qualifications and Requirements:

  1.  Bachelor's Degree with at least three years' relevant experience. Must obtain Master's degree (MLIS or relevant field) within an agreed upon length of time after hire.
  2.  Ability to express self effectively and concisely both orally and in writing.
  3.  Acts with the customer in mind using information gained from interacting with the customers. Meets the expectations and requirements of external and internal customers.
  4.  Provides challenging and stretching tasks and assignments to direct reports and guides progress through consistent feedback. Encourages people to accept developmental activities in pursuit of career or position goals. Takes on working with staff that needs further development.
  5.  Creates strong morale and spirit in his/her team. Fosters open dialogue. Defines success in terms of the whole team. Creates a feeling of belonging in the team.
  6.  Ability to set clear objectives and measure and monitor process, progress and results, including fiscal control.
  7.  Adept at process management; knows how to organize people and activities. Can simplify complex processes, see opportunities for synergy and integration and apply appropriately to get more out of fewer resources.
  8.  Uses rigorous logic and problem solving methods, as well as honest analysis, to solve difficult problems with effective solutions. Can see hidden problems and looks beyond the obvious to get to the core issue. Investigates a variety of sources for answers.
  9.  Empowers others and creates a climate in which people want to do their best. Invites input from each person and shares ownership and visibility. Is someone people like working for and with.
  10. Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job related equipment and systems.
  11. Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.


Deborah Plummer | Talent Acquisition and Retention Manager
Columbus Metropolitan Library │Human Resources
96 S. Grant Ave │Columbus, OH 43215

614.849.1059 office
dplummer at columbuslibrary.org<mailto:dplummer at columbuslibrary.org> │ columbuslibrary.org<https://www.columbuslibrary.org/>
My pronouns are: she/her/hers

[cid:image001.png at 01D55C22.3EDD9490]<http://www.columbuslibrary.org/>

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