[OPLINLIST] Columbus Metropolitan Library - Youth Services Manager

[Deborah Plummer]

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NOW HIRING!

We're one of the top-ranked urban library systems in the country and are always looking for skilled professionals with a Customer First mindset and passion for our community. We are proud to offer a comprehensive, competitive benefits package, with options designed to best meet the needs of you, your family and your lifestyle. We have various full-time and part-time positions available from entry-level to managerial. Check out our latest Youth Services Manager position below!

Visit columbuslibrary.org/careers<https://www.columbuslibrary.org/careers/> to view a full list of our current openings.

Youth Services Manager (Full-time) - New Albany Branch
Salary Range: $56,136.43 - $84,260.80 Annually
Purpose of the job: Under general guidance of a Manager, this position is responsible for leading and supervising a team of information and Youth Services staff at multiple levels with primary focus on driving the Young Minds Strategy forward. This position manages a larger team of staff in a single location that is relatively larger in size and has higher usage.
Apply Today!
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=32cd786e-c6b9-4eee-afc2-3fdbcaeb90cb&ccId=19000101_000001&jobId=429353&lang=en_US&source=CC4

Principal Duties and Responsibilities:


  1.  Leads multiple levels of staff in completing essential duties of library operations with primary focus on driving the Young Minds strategy forward through programming, services and collection management. Sets individual performance measurements for staff and holds them accountable. Responsibilities include managing, hiring, orienting and evaluating assigned team.
  2.  Assists with problem solving at local and system level.
  3.  Assumes responsibility for the operation of the location in the absence of a manager.
  4.  Trains staff to perform job duties and tasks including applying and interpreting policies, procedures, and service expectations.
  5.  Trains staff on use and troubleshooting of library technologies and equipment.
  6.  Prepares and manages budgets as assigned.
  7.  Organizes and schedules team and its activities. Identifies opportunities for synergy and integration.
  8.  Communicates system initiatives to staff and customers.
  9.  Establishes and maintains collaborations with community agencies including schools & daycares and promotes library services through community outreach.
  10. Supervises volunteers as assigned.
  11. Manages customer complaints until issue resolution is reached. Assists in the delivery of services to the customer at all service points. Maintains personal skills to assure quality of service in areas of library collections, technology, reference, readers' advisory and circulation.
  12. Participates and presents at local, state and national conferences.
  13. Performs additional duties as assigned including leading and serving on task forces, committees, etc.

Qualifications and Requirements:


  1.  Masters of Library and Information Science Degree from an ALA accredited institution of higher learning preferred; Master's level degree in related field may be considered.
  2.  Three to five years' related experience in Youth Services.
  3.  Ability to express self effectively and concisely, both orally and in writing.
  4.  Acts with the customer in mind using information gained from interacting with the customers. Meets the expectations and requirements of external and internal customers.
  5.  Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems.
  6.  Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements.


Deborah Plummer | Talent Acquisition and Retention Manager
Columbus Metropolitan Library │Human Resources
96 S. Grant Ave │Columbus, OH 43215

614.849.1059 office
dplummer at columbuslibrary.org<mailto:dplummer at columbuslibrary.org> │ columbuslibrary.org<https://www.columbuslibrary.org/>
My pronouns are: she/her/hers

[cid:image001.png at 01D55C22.3EDD9490]<http://www.columbuslibrary.org/>

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