[OPLINLIST] IT Technician - Middletown Ohio

[Terri Manney]

MidPointe Library – IT Technician – Full Time – Middletown, Ohio

A day in the life of a MidPointe Library IT Technician:

At the MidPointe Library System, our mission is to enrich our community through access & experiences. We do that by connecting a diverse & curious community to our library services & we strive to provide a positive learning experience. To thrive in this environment, you don’t need library experience, we can teach you that part!

Working in the IT Department is a mix of customer service to co-workers & library patrons through help desk support for Windows & Apple Mac environments; computer troubleshooting to resolve problems with hardware & software; providing LAN, WAN, Wi-Fi support; monitoring network systems & software; virtual infrastructure support; hardware & software installation & updating; monitoring & adjusting VOIP systems; & computer projects. You'll be talking with co-workers in-person, via email, online, or over the phone to help them with various computer issues. You'll also be in the public areas fixing or repairing the computers, printers, & various devices that the public use.



MidPointe is located on the east side of Butler County, Ohio in a vibrant, dynamic, diverse community that enjoys community support. Nestled between Cincinnati and Dayton, the county has a wide variety of schools, entertainment, dining experiences, sports, and cultural events. We have something for everyone!


To be successful, you will need to:

  *   Have a high school diploma or equivalent is required; a degree in computer or management information science is highly desired.
  *   Have a minimum of 2 years in-person (not remote or only phone) work experience in computers & network technical support.
  *   Be able to travel between library facilities at a moment's notice & be insurable on the library's insurance.
  *   Provide excellent customer service to staff and patrons.
  *   Have prior experience with Windows desktop & server operating systems, as well as be familiar with the Apple Mac environment.
  *   A working knowledge of virtualization and Hyper V is needed. LAN, WAN, A+, Office 365 administration, Microsoft Azure, & integrated library software (ILS) experience is highly desired.
  *   Have work experience in the use & configuration of network components including routers, switches & servers.
  *   Make effective decisions based on sound judgement, technical knowledge, analytical reasoning & resourcefulness.
  *   Be able to learn & carry out the responsibilities of the position.

Physical Requirements:

-Manual dexterity sufficient to use tools for computer maintenance, to operate library equipment, & perform general typing & keyboard operation.

-Must be able to tolerate moderate noise levels in the computer room & in the public areas.

-Able to work in areas that may contain cleaning product odors, dust, or other possible allergens.

-Must have sufficient visual acuity to distinguish letters, words, & numbers, as well as work with & view software & hardware, as well as a wide variety of materials, in both print & electronic format as needed for the position.

-Must be able to lift materials, manipulate boxes & computer equipment that could weigh up to 75 pounds & be able to run cables & other hardware behind & under furniture.


Hours:

This is a full-time 40 hour per week job based out of the Middletown Library. The hours are generally Monday - Friday 8:00 - 5:00, with the potential to be called in during other days & times for IT, makerspace assistance & emergencies at any of our branch locations.


Rate of Pay:

The pay range is $19.53-$30.95 per hour, the pay depends on experience.


Benefits:

Our full-time benefit package includes state retirement plan (OPERS); required direct deposit; medical insurance with a health savings account & a generous employer contribution; dental, vision, & life insurance; accrued vacation, sick time, & short-term disability; granted personal time, holidays & floating holiday's; tuition reimbursement program; granted Emergency Paid Sick Leave for Covid time off purposes; attendance to conferences and workshops; and more.


Apply:

Complete a required MidPointe Library System employment application found at: https://secure.entertimeonline.com/ta/6138957.jobs?ShowAllOpenings. A resume & cover letter may be uploaded with your application.


Inquiries:

The full job description for this opening is available on our website at: https://www.midpointelibrary.org/page/jobs.
Please, only call the library if you need assistance in completing the required online application.



Terri Manney
Human Resources Assistant
MidPointe Library System
125 S Broad St
Middletown OH 45044
1.513.705.8516
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