[OPLINLIST] Job Posting: Microsoft 365 Specialist

[Robin Poffenberger]

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Microsoft 365 Specialist
Centerville, Ohio

The Washington-Centerville Public Library, a busy mid-sized suburban library serving a population of approximately 56,000 citizens in the communities of Centerville and Washington Township, is seeking a Microsoft 365 Specialist to help us fulfill our Mission and Values<https://wclibrary.info/documents/vision_mission_values.pdf> and demonstrate our Customer Service Philosophy. <https://wclibrary.info/about/documents/customer-service-web.pdf>

Essential Duties & Responsibilities

  *   Convert existing processes and data to Microsoft 365 applications and services.
  *   Integrate third-party systems, software, and services with library applications and services.
  *   Work with the Network Administrator to ensure proper permissions and functionality of Microsoft 365 applications and services.
  *   Design, create, develop, test and maintain Microsoft 365 applications and services.
  *   Analyze information technology usage and needs to identify priorities and develop new and improved services, policies, and procedures.
  *   Develop improvements and efficiencies for staff and patrons including automation of tasks and statistics.
  *   Oversee implementation of technology projects to support and meet library objectives.
  *   Partner with other departments to evaluate and drive the adoption of Microsoft 365 applications and services.
  *   Provide training and support for Office, Teams, SharePoint, OneDrive and other Microsoft applications and services.
  *   Maintain strong working knowledge of the current Microsoft 365 tools and understand the Microsoft roadmap and its impact to the organization.
  *   Assume other tasks as assigned.

Required Skills & Knowledge

  *   Associate degree in computer-related area or 3 plus years related experience.
  *   Advanced knowledge of Microsoft 365 applications and services. Minimum 3 years of experience supporting Microsoft 365 applications and services.
  *   Project management and planning experience.
  *   Self-motivated, organized, efficient, and productive with excellent time management skills.
  *   Ability to handle multiple projects with competing deadlines.
*         Collaborative, hands-on style with exceptional follow through.
*         Ability to research and apply new technology.
*         Analytical problem-solving skills.
*         Strong interpersonal, communication and written/verbal skills, including the ability to explain and train "non-technical" individuals in the effective use of all relevant systems.

Compensation & Benefits

  *   Excellent benefits package including 10% pick-up of employee's contribution to Ohio Public Employees Retirement System (OPERS)
  *   Starting pay $21.93 - $28.96 per hour (which reflects pay of $24.12 - $31.86 with OPERS pick-up)


Status/Schedule of Hours

  *   Non-exempt; bargaining unit position

  *   40 hours per week, Monday to Friday
  *   Hybrid work schedule available after successful completion of provisionary period



To Apply

To be considered for this position, please submit cover letter, resume and WCPL application to:

Human Resources, MS722WP, Washington-Centerville Public Library, 111 West Spring Valley Road, Centerville, OH 45458 or email to: HumanResources at wcpl.lib.oh.us<mailto:HumanResources at wcpl.lib.oh.us>

  *   WCPL Application can be found at www.wclibrary.info<http://www.wclibrary.info/> under Employment



All offers of employment will be contingent upon the candidate successfully completing a Bureau of Criminal Identification (BCI) fingerprint check.




Robin Poffenberger
Support Services Manager
Washington-Centerville Public Library
111 W Spring Valley Road
Centerville, Ohio 45458
(937) 610-4444


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