[OPLINTECH] Network Services Customer Update - November 21, 2003

[Vince.Corroto@das.state.oh.us]

Network Services Customer Update - November 21, 2003


Scheduled Maintenance:

Tuesday, December 2, 3:00 - 6:00 a.m.

ITSD network engineers will be turning up routing on the second Internet
connection to Time Warner Telecom and testing failover capability among
three Internet connections. Customer may experience intermittent loss of
Internet connectivity during the maintenance window.


Completed Maintenance:

Tuesday, November 18, 3:00 - 6:00 a.m.

ITSD network engineers relocated a line card from the primary Internet
border router to the secondary Internet border router and made minor
routing adjustments.  No network outage was detected during the
maintenance.

ITSD network engineers replaced a switch on the 15th floor of the Vern
Riffe Center.

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DAS Goal -
DAS will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

IT Service Delivery Goal -
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures

Customer Suggestions:
Please send your suggestions for improving our network services to: E-mail:
suggestions@net.state.oh.us Fax: 614-644-3349

Network Operations Center (NOC):
644-0701 (Columbus Calling Area)
800-644-0701 (Outside of the Columbus Calling Area) noc@net.state.oh.us
www.ohio.gov/telecom/data.htm

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Vince Corroto
Network Operations Manager
DAS/ITSD/Network Services
Voice:  614-466-7133
E-mail: vince.corroto@das.state.oh.us

Service, Support, Solutions for Ohio Government

An Equal Opportunity Employer and Provider of ADA Services
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