[OPLINTECH] AOL and mass emailings survey

[Charles 'Wes' Osborn]

Greg,

We are having the same problems as well, and we haven't gotten anywhere 
with AOL (they say to email postmaster at aol.net).  I'm wondering if we 
could approach AOL from a statewide or OPLIN standpoint and see if they 
are a little more receptive.

Maybe this is something to discuss at the next OPLIN NAC meeting?

-Wes

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On Feb 4, 2004, at 11:26 AM, Greg Syferd wrote:

> Hello once again everyone...seems like I am just a lurker on this list
> sometimes, but everyone always comes up with the answers faster then
> me!
>
> Anyhow...CML, as I am sure you all do, sends out email notifications
> for overdue, reserves, expired cards, etc.  The wonderfull new version
> of AOL and it's "content managment" is now blocking our emailings. We
> have had to tell users how to add an override to their spam filter to
> allow them to see messages from us.  Our theory is that since we batch
> our emailings out all at once, that AOL thinks it's spam and although
> AOL takes the email, puts into the users junk folder.
>
> Just wondered if any of you out there were having the same kind of
> issues with AOL and/or other ISPs.  I think we are pretty limited in 
> our
> options in dealing with AOL, but maybe some of you have had some luck 
> or
> are processing your mass emailings differently.
>
> Thanks as always!
>
> Greg.
>
>
> Gregory Syferd
> Manager of Systems
> Columbus Metropolitan Library
> phone: (614) 724-0503
> email: gsyferd at cml.lib.oh.us
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