[OPLINTECH] web site problem

[Roger O. Young]

I guess I should have said that we are running Windows 2000 Server on the
hosting server and Using FrontPage 2002 to edit the web page from a Windows
XP box.

Also, thanks for all your suggestions.  I am trying to work my way through
them methodically.  So far, the problem is not solved.  If anyone has
further suggestions, I would welcome them.

Our web site is:  http://www.wcplib.lib.oh.us  click on "suggestion box"  to
see the problem.  I would assume that the hit counter not functioning on the
main page is also a symptom of the problem.

Thanks again for all your help.

----- Original Message ----- 
From: "Clinton Smith" <csmith@worthingtonlibraries.org>
To: <oplintech@oplin.org>
Sent: Wednesday, January 14, 2004 11:55 AM
Subject: RE: [OPLINTECH] web site problem


> Which versions of Windows, IIS, and FrontPage are you using?
>
>
> Clinton Smith
> Network Administrator
> Worthington Libraries
>
> -----Original Message-----
> From: Roger O. Young [mailto:roger@wcplib.lib.oh.us]
> Sent: Wednesday, January 14, 2004 11:49 AM
> To: oplintech@oplin.org
> Subject: [OPLINTECH] web site problem
>
>
> We are experiencing difficulty with our web site, and it has been one
tough
> cookie trying to solve the problem.  The site was working with no problems
> until December of 2003.  I don't know if a Microsoft Windows update is
> responsible for the crash, but I suspect that possibility.
>
> (We host our web site on our server)
>
> Symptoms:
>
> On our web page, active server pages and cgi pages no longer work.  Here
is
> the error message:
> HTTP 403.1 Forbidden: Execute Access Forbidden
> Internet Information Services
> Technical Information (for support personnel)
>
>
>   a.. Background:
>   You have attempted to execute a CGI, ISAPI, or other executable program
> from a directory that does not allow programs to be executed.
> In the server's log file, we find messages like these:
>
> Microsoft FrontPage Server Extensions:
>
> (OS Error #5 Message: Access is denied.)
>
> Microsoft FrontPage Server Extensions:
>
>   http://www.wcplib.lib.oh.us - Error #20002 Message: Cannot open file
> "Cassette.bmp" for writing.
>
> A concomitant problem is experienced by our webmaster. When she opens
> FrontPage, she gets this error message:
>
> "Server error: The server extensions were unable to access the
file:''\\(our
> server name)\Public\wwwroot\_vti_pvt\service.lck". Please check the file
> permissions.
>
> Any suggestions anyone?
>
> Thanks
>
> Roger O. Young
> I T Coordinator
> Washington County Public Library
> 615 Fifth St.
> Marietta, Ohio 45750
>
> 740-373-1057 ext. 224
>
> roger@wcplib.lib.oh.us
>
>
>
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