[OPLINTECH] Gates PC Support

Carol Roddy croddy@oplin.org
Wed, 17 Nov 2004 11:08:06 -0500


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Folks: The message below was posted to OPLINLIst yesterday.    While it is
true that the Gates Foundation Folks are not servicing Ohio any longer,
OPLIN agreed to pick up support for Gates PCs some time ago.   Questions
like the ones in this message can go directly to support@oplin.org.
 
Thanks.
 

Carol Lynn Roddy

Executive Director, OPLIN

614.728.5252

 
******************************************************
We have a computer that came from the Gates Foundation
that is in need of repair.  When I called for tech support, I=20
was told that they are not servicing Ohio any longer.
 
The message we receive on the screen says:
 
Windows NT could not start because the following file
is missing or corrupt:
 
\WINNT\SYSTEM32\CONFIG\SYSTEMHardware Profile/
Last Known Good Menue
 
You can attempt to repair this file by starting windows
NT Setup using the original set up floppy disk or CD-
Rom select 'r' at the first screen to start repair
 
Can someone help?  We do not have the disk being ask=20
for or we don't know what it is.  We are on US Cargo if
anyone has a disk they could loan us.  Any help or instructions will be =
much appreciated.
 
Carol Coy
Bradford Public Library
937.448.2612 (Ph)
937.448.2615 (Fax)

 

 

 


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<div class=3DSection1><pre><font size=3D2 face=3D"Courier New"><span
style=3D'font-size:10.0pt'>Folks: The message below was posted to =
OPLINLIst yesterday.&nbsp;&nbsp;&nbsp; While it is true that the Gates =
Foundation Folks are not servicing </span></font>Ohio any longer, OPLIN =
agreed to pick up support for Gates PCs some time ago.&nbsp;&nbsp; =
Questions like the ones in this message can go directly to <a
href=3D"mailto:support@oplin.org">support@oplin.org</a>.</pre><pre><font =
size=3D2
face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>&nbsp;</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>Thanks.</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>&nbsp;</span></font></pre>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Carol Lynn Roddy</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Executive Director, OPLIN</span></font></p>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>614.728.5252</span></font></p>

<pre><font size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>&nbsp;</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>**********************************************=
********</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>We have a =
computer that came from the Gates =
Foundation</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>that is =
in need of repair.&nbsp; When I called for tech support, =
I=3D20</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>was told =
that they are not servicing </span></font>Ohio any =
longer.</pre><pre><font
size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>&nbsp;</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>The =
message we receive on the screen says:</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>&nbsp;</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>Windows =
NT could not start because the following =
file</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>is =
missing or corrupt:</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>&nbsp;</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>\WINNT\SYSTEM32\CONFIG\SYSTEMHardware =
Profile/</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>Last =
Known Good Menue</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>&nbsp;</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>You can =
attempt to repair this file by starting =
windows</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>NT Setup =
using the original set up floppy disk or =
CD-</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>Rom =
select 'r' at the first screen to start =
repair</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>&nbsp;</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>Can =
someone help?&nbsp; We do not have the disk being =
ask=3D20</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>for or we =
don't know what it is.&nbsp; We are on US Cargo =
if</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>anyone =
has a disk they could loan us.&nbsp; Any help or instructions will be =
=3D</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>much =
appreciated.</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>&nbsp;</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span style=3D'font-size:10.0pt'>Carol =
Coy</span></font></pre><pre><font
 size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>Bradford</span></font> Public =
Library</pre><pre><font
size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>937.448.2612 =
(Ph)</span></font></pre><pre><font
size=3D2 face=3D"Courier New"><span =
style=3D'font-size:10.0pt'>937.448.2615 (Fax)</span></font></pre>

<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;</span></font></p>

<p class=3DMsoNormal><font size=3D3 face=3D"Times New Roman"><span =
style=3D'font-size:
12.0pt'>&nbsp;</span></font></p>

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