[OPLINTECH] OPLIN Support Center revised hours
Joel Husenits
husenjo@oplin.org
Fri, 7 Jan 2005 08:07:18 -0500
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Attention Ohio Public Libraries:
Some of you may be aware that the OPLIN Support Center is in the midst
of a staffing transition. This transition, combined with potential
changes in the upcoming OPLIN budget, has caused us to reevaluate our
staffing needs, and we expect to be short-handed for a period of time.
Therefore, we are temporarily suspending OPLIN Support Center evening
hours, effective Monday, January 10th.
The Support Center will be staffed and calls will be answered from 8
a.m. to 5 p.m. Beginning at 5 p.m., support will be provided for
network outages only. For network outages, you can still call
1-888-96-OPLIN and be forwarded to DAS Network Operations. E-mail and
OPLIN Self Service ( <http://support.oplin.org/>
http://support.oplin.org) are still available to you 24 hours a day. We
will continue to process and follow up on these requests during regular
business hours.
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<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Attention </span></font><st1:State><st1:place><font =
size=3D2
face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>Ohio</span></font></st1:plac=
e></st1:State><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'> Public
Libraries:</span></font><o:p></o:p></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'> </span></font><o:p></o=
:p></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>Some of you may be aware that the =
</span></font><st1:place><st1:PersonName><st1:PlaceName><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>OPLIN</span></font></st1:Pla=
ceName><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'> =
</span></font><st1:PlaceName><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>Support</span></font></st1:P=
laceName><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'> =
</span></font><st1:PlaceType><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>Center</span></font></st1:Pl=
aceType></st1:PersonName></st1:place><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'> is in the
midst of a staffing transition. This transition, combined with =
potential
changes in the upcoming OPLIN budget, has caused us to reevaluate our =
staffing
needs, and we expect to be short-handed for a period of time. =
Therefore, we
are <b style=3D'mso-bidi-font-weight:normal'><span =
style=3D'font-weight:bold;
mso-bidi-font-weight:normal'>temporarily suspending =
</span></b></span></font><st1:place><st1:PersonName><st1:PlaceName><b
style=3D'mso-bidi-font-weight:normal'><font size=3D2 =
face=3DArial><span
=
style=3D'font-size:10.0pt;font-family:Arial;font-weight:bold;mso-bidi-fon=
t-weight:
normal'>OPLIN</span></font></b></st1:PlaceName><b =
style=3D'mso-bidi-font-weight:
normal'><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;font-weight:bold;mso-bidi-font-weight:normal'> =
</span></font></b><st1:PlaceName><b
style=3D'mso-bidi-font-weight:normal'><font size=3D2 =
face=3DArial><span
=
style=3D'font-size:10.0pt;font-family:Arial;font-weight:bold;mso-bidi-fon=
t-weight:
normal'>Support</span></font></b></st1:PlaceName><b =
style=3D'mso-bidi-font-weight:
normal'><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial;font-weight:bold;mso-bidi-font-weight:normal'> =
</span></font></b><st1:PlaceType><b
style=3D'mso-bidi-font-weight:normal'><font size=3D2 =
face=3DArial><span
=
style=3D'font-size:10.0pt;font-family:Arial;font-weight:bold;mso-bidi-fon=
t-weight:
=
normal'>Center</span></font></b></st1:PlaceType></st1:PersonName></st1:pl=
ace><b
style=3D'mso-bidi-font-weight:normal'><font size=3D2 face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial;font-weight:bold;mso-bidi-fon=
t-weight:
normal'> evening hours</span></font></b><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>, effective <b =
style=3D'mso-bidi-font-weight:
normal'><span =
style=3D'font-weight:bold;mso-bidi-font-weight:normal'>Monday,
January 10th</span></b>. </span></font><o:p></o:p></p>
<p class=3DMsoNormal style=3D'margin-left:.5in'><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'> </span></font><o:p></o=
:p></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>The </span></font><st1:place><st1:PlaceName><font =
size=3D2
face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>Support</span></font></st1:P=
laceName><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'> =
</span></font><st1:PlaceType><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'>Center</span></font></st1:Pl=
aceType></st1:place><font
size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:Arial'> will be
staffed and calls will be answered from </span></font><st1:time =
Hour=3D"8"
Minute=3D"0"><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial'>8 a.m.</span></font></st1:time><font size=3D2 face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'> to </span></font><st1:time =
Hour=3D"17"
Minute=3D"0"><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;font-family:
Arial'>5 p.m.</span></font></st1:time><font size=3D2 face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'> Beginning at =
</span></font><st1:time
Hour=3D"17" Minute=3D"0"><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'>5 p.m.</span></font></st1:time><font size=3D2 =
face=3DArial><span
style=3D'font-size:10.0pt;font-family:Arial'>, support will be provided =
for <b
style=3D'mso-bidi-font-weight:normal'><span =
style=3D'font-weight:bold;mso-bidi-font-weight:
normal'>network outages only</span></b>. For network outages, you =
can
still call <b style=3D'mso-bidi-font-weight:normal'><span =
style=3D'font-weight:
bold;mso-bidi-font-weight:normal'>1-888-96-OPLIN</span></b> and be =
forwarded to
DAS Network Operations. E-mail and OPLIN Self Service <font
color=3D"#3366ff"><span style=3D'color:#3366FF'>(<b =
style=3D'mso-bidi-font-weight:
normal'><span style=3D'font-weight:bold;mso-bidi-font-weight:normal'><a
href=3D"http://support.oplin.org/"><font color=3D"#3366ff"><span =
style=3D'color:#3366FF'>http://support.oplin.org</span></font></a></span>=
</b></span></font>)
are still available to you 24 hours a day. We will continue to =
process and
follow up on these requests during regular business =
hours.</span></font><o:p></o:p></p>
<p class=3DMsoNormal><font size=3D2 face=3DArial><span =
style=3D'font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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