[OPLINTECH] Office of Information Technology Customer Update - November 23, 2005

[Gicale, Greg]

Office of Information Technology Customer Update - November 23, 2005

Scheduled Maintenance:

When: Every Tuesday

Time: 3:00 AM to 6:00 AM.
November 29, December 6, 13, 20  - OIT engineers will make configuration
changes to our Internet Border Routers (ISPRHO and ISPSOC). Brief
outages are expected.
November 29 - OIT engineers will be replacing a power supply in a router
(OITSOC3) within the OIT Enterprise Network. No outage is expected.
November 29, December 6, 13, 20 - OIT engineers will be migrating
customers to the new Columbus Core Network. These moves will be
coordinated with the customers by their customer engineers. 
During the migration to the new Columbus Core Network, customer
engineers are planning to work with each agency on current and future
bandwidth requirements.

Completed Maintenance:
The maintenance scheduled for November 22nd was rescheduled for November
29th.

Monthly Firewall Maintenance:

When: Third Tuesday of every Month

Next Scheduled Maintenance: December 20, 2005

Time: 3:00 AM to 6:00 AM.

The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center (formerly
the Network Operations Center) at 614-644-0701 if you have any questions
or concerns.
__________________________________________________

OIT's Goal:

OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

Service Delivery Division's Goal:

Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.

Customer Suggestions:

Please send your suggestions for improving our network services to:

E-mail: OCSSC at ohio.gov

Ohio Customer Service & Security Center (OCSSC):

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)

E-mail: OCSSC at ohio.gov

World Wide Web: HYPERLINKs
Unified Network Services
www.das.ohio.gov/ITSD/NetworkServices
Escalation List
http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx
Scheduled Maintenance
http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx



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