[OPLINTECH] Office of Information Technology Customer Update - October 28, 2005

Fri, 28 Oct 2005 11:11:09 -0400

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Office of Information Technology Customer Update - October 28, 2005

Scheduled Maintenance:

When: Every Tuesday

Time: 3:00 AM to 6:00 AM.

November 1, 8, 15, 22, 29, December 6, 13, 20 - OIT engineers will be
migrating customers to the new Columbus Core Network.  These moves will
be coordinated with the customers by their customer engineers. =20

During the migration to the new Columbus Core Network, customer
engineers are planning to work with each agency on current and future
bandwidth requirements.

Completed Maintenance:

October 25 - OIT engineers started migrating customers to the new
Columbus Core Network.

Monthly Firewall Maintenance:

When: Third Tuesday of every Month

Next Scheduled Maintenance: November 15, 2005

Time: 3:00 AM to 6:00 AM.

The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center (formerly
the Network Operations Center) at 614-644-0701 if you have any questions
or concerns.

__________________________________________________

OIT's Goal:

OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

Service Delivery Division's Goal:

Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.

Customer Suggestions:

Please send your suggestions for improving our network services to:

E-mail: OCSSC@ohio.gov

Ohio Customer Service & Security Center (OCSSC) formerly the Network
Operations Center (NOC):

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)

E-mail: OCSSC@ohio.gov

World Wide Web: HYPERLINKs

Unified Network Services

 www.das.ohio.gov/ITSD/NetworkServices

Escalation List

http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx

Scheduled Maintenance

http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx

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<div class=3DSection1>

<p><strong><b><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:
Arial'>Office of Information Technology Customer Update &#8211; October =
28,
2005</span></font></b></strong><b><font size=3D2 face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial;font-weight:bold'><br>
</span></font></b><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;
font-family:Arial'><br>
<b><span style=3D'font-weight:bold'>Scheduled =
Maintenance:</span></b><br>
<br>
When: Every Tuesday<br>
<br>
Time: 3:00 AM to 6:00 AM.<b><span =
style=3D'font-weight:bold'><o:p></o:p></span></b></span></font></p>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial'>November
1, 8, 15, 22, 29, December 6, 13, 20 &#8211; OIT engineers will be =
migrating
customers to the new Columbus Core Network. &nbsp;These moves will be
coordinated with the customers by their customer engineers.&nbsp; =
<o:p></o:p></span></font></p>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial'>During
the migration to the new Columbus Core Network, customer engineers are =
planning
to work with each agency on current and future bandwidth =
requirements.<o:p></o:p></span></font></p>

<p><strong><b><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;font-family:
Arial'>Completed Maintenance:</span></font></b></strong><font size=3D2
face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial'><o:p></o:p></span></font></p=
>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial'>October
25 &#8211; OIT engineers started migrating customers to the new Columbus =
Core
Network.<o:p></o:p></span></font></p>

Monthly Firewall Maintenance: 
 
When: Third Tuesday of every Month 
 
Next Scheduled Maintenance: November 15, 2005 
 
Time: 3:00 AM to 6:00 AM. 
 
The Network Security Group will be performing firewall maintenance. Less =
than
three minute outages are expected during the maintenance window. Please =
contact
the Ohio Customer Service and <st1:PlaceName =
w:st=3D"on">Security</st1:PlaceName>
<st1:PlaceType w:st=3D"on">Center</st1:PlaceType> (formerly the =
<st1:place w:st=3D"on"><st1:PlaceName
 w:st=3D"on">Network</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Operations</st1:PlaceName>
 <st1:PlaceType w:st=3D"on">Center</st1:PlaceType></st1:place>) at =
614-644-0701
if you have any questions or concerns.<o:p></o:p>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial'>____________________________=
______________________<br>
<br>
<b><span style=3D'font-weight:bold'>OIT's Goal:</span></b><br>
<br>
OIT will leverage <st1:State w:st=3D"on"><st1:place =
w:st=3D"on">Ohio</st1:place></st1:State>'s
investment in information technology by implementing exemplary statewide
governance in collaboration with its customers.<br>
<br>
<b><font color=3Dblack><span =
style=3D'color:black;font-weight:bold'>Service
Delivery Division's Goal:</span></font></b><br>
<br>
Provide customers with a secure, reliable, available, and stable =
Information
Technology environment, incorporating existing and future =
architectures.<br>
<br>
<b><span style=3D'font-weight:bold'>Customer Suggestions:</span></b><br>
<br>
Please send your suggestions for improving our network services to:<br>
<br>
E-mail: OCSSC@ohio.gov<br>
<b><span style=3D'font-weight:bold'><br>
<st1:PlaceName w:st=3D"on">Ohio</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Customer</st1:PlaceName>
<st1:PlaceName w:st=3D"on">Service &amp; Security</st1:PlaceName> =
<st1:PlaceType
w:st=3D"on">Center</st1:PlaceType> (OCSSC) formerly the <st1:place =
w:st=3D"on"><st1:PlaceName
 w:st=3D"on">Network</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Operations</st1:PlaceName>
 <st1:PlaceType w:st=3D"on">Center</st1:PlaceType></st1:place> =
(NOC):</span></b><br>
<br>
Voice: 644-0701 (<st1:City w:st=3D"on">Columbus</st1:City> Calling Area) =
or
800-644-0701 (Outside of the <st1:place w:st=3D"on"><st1:City =
w:st=3D"on">Columbus</st1:City></st1:place>
Calling Area)<br>
<br>
E-mail: OCSSC@ohio.gov<br>
<br>
World Wide Web: HYPERLINKs<o:p></o:p></span></font></p>

<p><b><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;
font-weight:bold'>Unified Network =
Services<o:p></o:p></span></font></b></p>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial'>&nbsp;<a
href=3D"http://www.das.ohio.gov/ITSD/NetworkServices">www.das.ohio.gov/IT=
SD/NetworkServices</a><o:p></o:p></span></font></p>

<p><span class=3Dstyle11><b><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;
font-family:Arial;font-weight:bold'>Escalation =
List</span></font></b></span><b><font
size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial;font-weight:
bold'><o:p></o:p></span></font></b></p>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial'><a
href=3D"http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.=
aspx">http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.as=
px</a><o:p></o:p></span></font></p>

<h1 style=3D'margin-bottom:0in;margin-bottom:.0001pt'><b><font size=3D2 =
face=3DArial><span
style=3D'font-size:11.0pt;font-family:Arial'>Scheduled =
Maintenance<o:p></o:p></span></font></b></h1>

<p><font size=3D2 face=3DArial><span =
style=3D'font-size:11.0pt;font-family:Arial'><a
href=3D"http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx=
">http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx</a><o=
:p></o:p></span></font></p>

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