[OPLINTECH] Office of Information Technology Customer Update - October 21, 2005

[Corroto, Vince]

Office of Information Technology Customer Update - October 21, 2005

Scheduled Maintenance:

When: Every Tuesday

Time: 3:00 AM to 6:00 AM.

October 25, November 1, 8, 15, 22, 29, December 6, 13, 20 - OIT
engineers will be migrating customers to the new Columbus Core Network.
These moves will be coordinated with the customers by their customer
engineers.  

During the migration to the new Columbus Core Network, customer
engineers are planning to work with each agency on current and future
bandwidth requirements.

Completed Maintenance:

October 18 - OIT engineers started migrating customers to the new
Columbus Core Network.

Monthly Firewall Maintenance:

When: Third Tuesday of every Month

Next Scheduled Maintenance: November 15, 2005

Time: 3:00 AM to 6:00 AM.

The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center (formerly
the Network Operations Center) at 614-644-0701 if you have any questions
or concerns.

__________________________________________________

OIT's Goal:

OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

Service Delivery Division's Goal:

Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.

Customer Suggestions:

Please send your suggestions for improving our network services to:

E-mail: OCSSC at ohio.gov

Ohio Customer Service & Security Center (OCSSC) formerly the Network
Operations Center (NOC):

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)

E-mail: OCSSC at ohio.gov

World Wide Web: HYPERLINK www.das.ohio.gov/ITSD/NetworkServices

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