[OPLINTECH] Office of Information Technology Customer Update - September 2, 2005
Corroto, Vince
vince.corroto@ohio.gov
Fri, 2 Sep 2005 12:18:47 -0400
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Office of Information Technology Customer Update - September 2, 2005
Scheduled Maintenance:
When: Every Tuesday
Time: 3:00 AM to 6:00 AM.
September 6 - OIT network engineers will be turning up a new router at
the West Fifth Ave location to accommodate Disaster Recovery
requirements. This work will result in a loss of connectivity to all
OIT/SDD Enterprise Shared Services and Business Support Services
resources at this location. OPLIN and MARCS network connectivity will
not be affected.
Completed Maintenance:
August 30 - OIT network engineers made configuration changes to our
Internet Border Routers ISPSOC and ISPRHO to prepare us for the
migration of customers to the New Columbus Core Network.
Monthly Firewall Maintenance:
When: Third Tuesday of every Month
Next Scheduled Maintenance: September 20, 2005
Time: 3:00 AM to 6:00 AM.
The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center (formerly
the Network Operations Center) at 614-644-0701 if you have any questions
or concerns.
EPO Testing at the State of Ohio Computer Center:
EPO testing has been scheduled at the State of Ohio Computer Center for
Sunday, September 18, 2005 from 5:00pm until 9:00pm. Please contact the
Ohio Customer Service & Security Center for details.
__________________________________________________=20
OIT's Goal:
OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.
Service Delivery Division's Goal:
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.
Customer Suggestions:
Please send your suggestions for improving our network services to:=20
E-mail: OCSSC@ohio.gov=20
Ohio Customer Service & Security Center (OCSSC) formerly the Network
Operations Center (NOC):
Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)
E-mail: OCSSC@ohio.gov
World Wide Web: HYPERLINK www.das.ohio.gov/ITSD/NetworkServices
<outbind://6/www.das.ohio.gov/ITSD/NetworkServices>=20
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<p><strong><b><font size=3D4 face=3DArial><span =
style=3D'font-size:13.5pt;font-family:
Arial'>Office of Information Technology Customer Update =
– September
2, 2005</span></font></b></strong><o:p></o:p></p>
<p><strong><b><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:
Arial'>Scheduled Maintenance:</span></font></b></strong><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>When:
Every Tuesday</span></font><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>Time:
3:00 AM to 6:00 AM.</span></font><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>September
6 - OIT network engineers will be turning up a new router at the =
<st1:Street
w:st=3D"on"><st1:address w:st=3D"on">West Fifth =
Ave</st1:address></st1:Street>
location to accommodate Disaster Recovery requirements. This work =
will
result in a loss of connectivity to all OIT/SDD Enterprise Shared =
Services and
Business Support Services resources at this location. OPLIN and =
MARCS
network connectivity will not be affected.</span></font><o:p></o:p></p>
<p><strong><b><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:
Arial'>Completed Maintenance:<o:p></o:p></span></font></b></strong></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>August
30 - OIT network engineers made configuration changes to our Internet =
Border
Routers ISPSOC and ISPRHO to prepare us for the migration of customers =
to the
New Columbus Core Network.<o:p></o:p></span></font></p>
<p><strong><b><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:
Arial'>Monthly Firewall =
Maintenance:</span></font></b></strong><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>When:
Third Tuesday of every Month</span></font><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>Next
Scheduled Maintenance: September 20, 2005</span></font><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>Time:
3:00 AM to 6:00 AM.</span></font><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>The
Network Security Group will be performing firewall maintenance. Less =
than three
minute outages are expected during the maintenance window. Please =
contact the
Ohio Customer Service and <st1:PlaceName =
w:st=3D"on">Security</st1:PlaceName> <st1:PlaceType
w:st=3D"on">Center</st1:PlaceType> (formerly the <st1:place =
w:st=3D"on"><st1:PlaceName
w:st=3D"on">Network</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Operations</st1:PlaceName>
<st1:PlaceType w:st=3D"on">Center</st1:PlaceType></st1:place>) at =
614-644-0701
if you have any questions or concerns.</span></font><o:p></o:p></p>
<p><strong><b><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:
Arial'>EPO Testing at the State of <st1:place w:st=3D"on"><st1:PlaceName =
w:st=3D"on">Ohio</st1:PlaceName>
<st1:PlaceName w:st=3D"on">Computer</st1:PlaceName> <st1:PlaceType =
w:st=3D"on">Center</st1:PlaceType></st1:place>:</span></font></b></strong=
><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>EPO
testing has been scheduled at the State of Ohio Computer Center for =
Sunday,
September 18, 2005 from 5:00pm until 9:00pm. Please contact the =
<st1:place
w:st=3D"on"><st1:PlaceName w:st=3D"on">Ohio</st1:PlaceName> =
<st1:PlaceName w:st=3D"on">Customer</st1:PlaceName>
<st1:PlaceName w:st=3D"on">Service & Security</st1:PlaceName> =
<st1:PlaceType
w:st=3D"on">Center</st1:PlaceType></st1:place> for =
details.</span></font><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>____________________________=
______________________
</span></font><o:p></o:p></p>
<p><strong><b><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:
Arial'>OIT's Goal:</span></font></b></strong><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>OIT
will leverage <st1:State w:st=3D"on"><st1:place =
w:st=3D"on">Ohio</st1:place></st1:State>'s
investment in information technology by implementing exemplary statewide
governance in collaboration with its =
customers.</span></font><o:p></o:p></p>
<p><strong><b><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:
Arial'>Service Delivery Division's =
Goal:</span></font></b></strong><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>Provide
customers with a secure, reliable, available, and stable Information =
Technology
environment, incorporating existing and future =
architectures.</span></font><o:p></o:p></p>
<p><strong><b><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:
Arial'>Customer Suggestions:</span></font></b></strong><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>Please
send your suggestions for improving our network services to: =
</span></font><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>E-mail:
<a href=3D"mailto:OCSSC@ohio.gov">OCSSC@ohio.gov</a> =
</span></font><o:p></o:p></p>
<p><st1:PlaceName w:st=3D"on"><strong><b><font size=3D3 =
face=3DArial><span
=
style=3D'font-size:12.0pt;font-family:Arial'>Ohio</span></font></b></stro=
ng></st1:PlaceName><strong><b><font
face=3DArial><span style=3D'font-family:Arial'> <st1:PlaceName =
w:st=3D"on">Customer</st1:PlaceName>
<st1:PlaceName w:st=3D"on">Service & Security</st1:PlaceName> =
<st1:PlaceType
w:st=3D"on">Center</st1:PlaceType> (OCSSC) formerly the <st1:place =
w:st=3D"on"><st1:PlaceName
w:st=3D"on">Network</st1:PlaceName> <st1:PlaceName =
w:st=3D"on">Operations</st1:PlaceName>
<st1:PlaceType w:st=3D"on">Center</st1:PlaceType></st1:place> =
(NOC):</span></font></b></strong><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>Voice:
644-0701 (<st1:City w:st=3D"on">Columbus</st1:City> Calling Area) or =
800-644-0701
(Outside of the <st1:City w:st=3D"on"><st1:place =
w:st=3D"on">Columbus</st1:place></st1:City>
Calling Area)</span></font><o:p></o:p></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>E-mail:
<a =
href=3D"mailto:OCSSC@ohio.gov">OCSSC@ohio.gov</a></span></font><o:p></o:p=
></p>
<p><font size=3D3 face=3DArial><span =
style=3D'font-size:12.0pt;font-family:Arial'>World
Wide Web: HYPERLINK </span></font><a
href=3D"outbind://6/www.das.ohio.gov/ITSD/NetworkServices"><font =
face=3DArial><span
style=3D'font-family:Arial'>www.das.ohio.gov/ITSD/NetworkServices</span><=
/font></a><o:p></o:p></p>
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