[OPLINTECH] Office of Information Technology Customer Update - January 6, 2006

[Corroto, Vince]

Office of Information Technology Customer Update - January 6, 2006
 
 
Scheduled Maintenance:
 
When: Every Tuesday
 
Time: 3:00 AM to 6:00 AM.

January 10 - OIT engineers will be troubleshooting the ATM core switch
issue that we've been experiencing over the past few days.  Brief
outages are expected.

January 10 - OIT engineers will be moving the VPN head-end connection
from the existing core to the new Columbus Core Network.
Agency-to-agency and agency-to-OIT connectivity via the Inter-agency VPN
will be interrupted.  

January 24 - OIT engineers will be moving the OIT Enterprise Environment
connection from the existing core to the new Columbus Core Network.
Connectivity to all services provided by OIT Enterprise Computing
(Mainframe Services, Database Services, Unix Services, Windows
Services), OIT Enterprise Shared Services and OIT Secure Hosting
Services will be interrupted.  

January 10, 17 -  OIT engineers will make configuration changes to our
secondary Internet Border Router.  No outage is expected.
 
January 10, 17, 24 -  OIT engineers will be migrating customers to the
new Columbus Core Network. These moves will be coordinated with the
customers by their customer engineers. 
 
During the migration to the new Columbus Core Network, customer
engineers are planning to work with each agency on current and future
bandwidth requirements.
 
 
Completed Maintenance:
 
OIT engineers made configuration changes to our Internet Border Routers.
 
OIT engineers continue to move customers to the new Columbus Core
Network
 
 
Monthly Firewall Maintenance:
 
When: Third Tuesday of every Month
 
Next Scheduled Maintenance: January 17, 2006
 
Time: 3:00 AM to 6:00 AM.
 
The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center (formerly
the Network Operations Center) at 614-644-0701 if you have any questions
or concerns.
 
 __________________________________________________
 
OIT's Goal:
 
OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.
 
Service Delivery Division's Goal:
 
Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.
 
Customer Suggestions:
 
Please send your suggestions for improving our network services to:
 
E-mail: OCSSC at ohio.gov
 
Ohio Customer Service & Security Center (OCSSC):
 
Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)
 
E-mail: OCSSC at ohio.gov
 
World Wide Web: HYPERLINKs:
 
Unified Network Services
 
www.das.ohio.gov/ITSD/NetworkServices
 
Escalation List
 
http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx
 
Scheduled Maintenance
 
http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx
 
 
 
 
 
 
 






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