[OPLINTECH] Office of Information Technology Customer Update - June 30, 2006 (Updated)

[Corroto, Vince]

Office of Information Technology Customer Update - June 30, 2006

 

 

Scheduled Maintenance:

 

When: Every Tuesday

 

Time: 3:00 AM to 6:00 AM

 

Friday, June 30, 2006 - Midnight

 

The ATM network between eTech North Star, Rhodes State Office Tower and
the State of Ohio Computer Center will be turned down.

July 11, 2006

OIT engineers will be migrating customers served by the Rhodes State
Office Tower from the ATM core network to the new Columbus Core Network.


 

Service interruption will be experienced by the following customers:

 

Mental Health Intranet

Governor's Office

OBG/EDI Disaster Recovery

    

Completed Maintenance:

 

OIT engineers reconfigured routing for Vern Riffe and Rhodes State
Office Tower Enterprise Environment customers.

OIT engineers installed port cards in the ATM switches at SOCC.

OIT engineers installed port cards in redundant routers within the VPN
head end.

 

The OIT POP at eTech's North Star location was turned down.

  

Moved customer T1s to a new router at the Rhodes State Office Tower.

 

Monthly Firewall Maintenance:

 

When: Third Tuesday of every Month

 

Next Scheduled Maintenance: July 18, 2006

 

Time: 3:00 AM to 6:00 AM.

 

The Network Security Group will be performing firewall maintenance.
Less than three minute outages are expected during the maintenance
window. Please contact the Ohio Customer Service and Security Center at
614-644-0701 if you have any questions or concerns.

 

Columbus Core GE Migration Update:

 

As of Friday, June 30, we have migrated 95% (98% at SOCC, 92% at Rhodes)
of the customer connections to the new Columbus Core Network.

 

__________________________________________________

 

OIT's Goal:

 

OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

 

Service Delivery Division's Goal:

 

Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.

 

Customer Suggestions:

 

Please send your suggestions for improving our network services to:
E-mail: OCSSC at ohio.gov

 

Ohio Customer Service & Security Center (OCSSC):

 

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)

 

E-mail: OCSSC at ohio.gov

 

World Wide Web: HYPERLINKs:

 

Unified Network Services

 

http://www.oit.ohio.gov/sdd/networkservices/index.aspx

 

Escalation List

 

http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx

 

Scheduled Maintenance

 

http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx

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