[OPLINTECH] Office of Information Technology Customer Update - March 3, 2006

[Corroto, Vince]

Office of Information Technology Customer Update - March 3, 2006

 

 

Scheduled Maintenance:

 

When: Every Tuesday

 

Time: 3:00 AM to 6:00 AM

 

March 7, 14, 21, 28 - OIT engineers will be migrating customers to the
new Columbus Core Network. These moves will be coordinated with the
customers by their customer engineers. 

 

During the migration to the new Columbus Core Network, customer
engineers are planning to work with each agency on current and future
bandwidth requirements.

 

March 7 - OPLIN Core Redundancy Implementation 

 

March 7 - OPLIN RROPL7 IOS Upgrade

 

 

Completed Maintenance:

 

OIT engineers moved customers from the existing ATM core to the new
Columbus Core Network.  

 

 

Monthly Firewall Maintenance:

 

When: Third Tuesday of every Month

 

Next Scheduled Maintenance: March 21, 2006

 

Time: 3:00 AM to 6:00 AM.

 

The Network Security Group will be performing firewall maintenance. Less
than three minute outages are expected during the maintenance window.
Please contact the Ohio Customer Service and Security Center at
614-644-0701 if you have any questions or concerns.

 

__________________________________________________

 

OIT's Goal:

 

OIT will leverage Ohio's investment in information technology by
implementing exemplary statewide governance in collaboration with its
customers.

 

Service Delivery Division's Goal:

 

Provide customers with a secure, reliable, available, and stable
Information Technology environment, incorporating existing and future
architectures.

 

Customer Suggestions:

 

Please send your suggestions for improving our network services to:

 

E-mail: OCSSC at ohio.gov

 

Ohio Customer Service & Security Center (OCSSC):

 

Voice: 644-0701 (Columbus Calling Area) or 800-644-0701 (Outside of the
Columbus Calling Area)

 

E-mail: OCSSC at ohio.gov

 

World Wide Web: HYPERLINKs:

 

Unified Network Services

 

www.das.ohio.gov/ITSD/NetworkServices

 

Escalation List

 

http://oit.ohio.gov/SDD/NetworkServices/resources/escalationlist.aspx

 

Scheduled Maintenance

 

http://oit.ohio.gov/SDD/NetworkServices/ScheduledMaintenance.aspx

 

 

 

 

 

 

 

 

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